Satellite Yard Supervisor

Ritchie Bros. Auctioneers, Inc.; Williston (ND); On-site; USD 55,000 - 85,000; Full time

Job summary

Ritchie Bros. Auctioneers, Inc. is seeking a Yard Supervisor to lead a large team at our Williston branch, overseeing lot inventory and preparation of vehicles for auctions while ensuring safety and quality standards.

You will coach staff, enforce training, coordinate with inspectors and customer service, and maintain a professional yard that supports efficient, high-value auctions in an outdoor, dynamic setting.

Qualifications

• Supervisory experience in a fast-paced, hands-on environment.
• Customer-facing interactions and team leadership.
• Knowledge of safety policies, procedures and compliance.

Responsibilities

• Create and maintain a safe work environment and ensure safety policies are followed.
• Keep the facility presentable for day-to-day operations.
• Train staff to meet SLA agreements and client expectations.
• Educate staff on vehicle enhancements to improve auction value.
• Monitor yard inventory and infrastructure; perform daily yard/fence walks.

Skills

Supervisory experience

Customer service

Safety awareness

Basic automotive repair

Tools

Forklift operation

Handheld PDA

Job description

About Us

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

About The Team

About the team - Yard Operations

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

Job Description

The Yard Supervisor is responsible for supervising a large team of employees (large volume branch), monitoring lot inventory/infrastructure, preparing/preserving vehicles, ensuring that the lot is properly set up in preparation for auctions, and maintaining inventory of vehicles/parts.

Responsibilities

• Responsible for creating and maintaining a safe work environment that includes but not limited to ensuring all safety policies and procedures are followed and guarantee staff compliance for all training initiatives and deadlines. Focused on fostering a work environment where safety is a top priority with the team
• Ensure that the facility is maintained in a presentable fashion for day-to-day operations
• Actively monitor and train staff to ensure their core duties are being carried out in a timely and efficient manner which helps safeguards that the SLA agreements and clientele expectations are meet
• Actively educate the staff and promote vehicle enhancements (i.e. shrink wrapping, steam cleaning, proper cleaning, detailing when needed). By doing so will enhance the value of a vehicle at auction and drives profitability at the locations
• Monitoring lot inventory and infrastructure. Specifically, daily yard and fence walks are routinely being done which aids in maintaining inventory of vehicles and parts. This will help in the prevention of loss (i.e., holes in fence, inventory missing or vehicles out of place)
• Responding to customer inquiries in a timely manner such as missing personal belongings, verifying vehicle damage/condition, lot location of vehicles maintaining that customer centric focus and all other inquiries as needed
• Recommend or perform personnel actions such as salary increases, performance reviews, hiring, and disciplinary action
• Duties are subject to change, based on business needs
• Ability to apply appropriate use of security, maintenance, and safety procedures to protect Company and customer assets
• Ability to apply appropriate use of personal protective equipment (i.e., safety gloves, safety glasses)
• Ability to avoid accidents by recognizing potentially unsafe situations and responding appropriately when accidents occur
• Ability to follow appropriate industry-specific regulations related to the handling of hazardous materials
• Perform other duties as assigned

Qualifications

• Basic automotive repair; general mechanical knowledge of vehicles
• Proficiency with handheld PDA
• Basic operation of a forklift or loader
• Capable of interacting effectively and supportively with customers & towers
• Must be able to perform activities that involve stooping, bending, standing, and walking for reasonable periods
• Must remain alert to potential hazards associated with heavy equipment and other vehicles operated in their work area
• Strong supervisory experience
• Positive attitude
• Professional and clean appearance
• Able to communicate effectively with team and customers
• Work both indoors and outdoors year-round, and climb on and off large equipment and trucks
• Travel Requirement 10% of time