Satellite Operations Technician — TS Clearance, 24/7 Network Support

SES Space & DEFENSE

Tampa (FL)

On-site

USD 80,000 - 110,000

Full time

31 hours ago
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Benefits offered by this job

Annual bonus
Health insurance
401(k) plan
Paid leave

Job summary

SES Space & Defense seeks a Satellite Operations Center Technician to support Tier 1 and 2 operations for critical government programs. You will monitor a global satellite network, troubleshoot VSAT and iDirect systems, and assist with deployments at MacDill AFB.

The role requires a solid TCP/IP foundation, SATCOM/RF knowledge, and the ability to work in a 24/7 environment. Security+ within 90 days and TS clearance are required.

Qualifications

  • High School Diploma or GED; Associates degree preferred.
  • 5+ years of SATCOM experience or equivalent.
  • Experience with iDirect Hub, TCP/IP, and SATCOM/RF concepts.
  • Security+ certification within 90 days of hire; TS clearance with SCI eligibility.

Responsibilities

  • Monitor and troubleshoot satellite network performance in real time.
  • Provide Tier 1/2 satellite and network operations support.
  • Open and track trouble tickets in Remedy; report on utilization and activity.
  • Assist in network design, capacity planning, and deployment testing.

Skills

SATCOM experience
iDirect hub
TCP/IP networking
Network operations center
Remedy ticketing
TDMA/IP networks
VSAT troubleshooting
RF/SATCOM concepts
Security+

Education

High School Diploma or GED
Associates degree or higher preferred

Tools

iDirect Hub solutions
Remedy
Solarwinds
iMonitor
iBuilder

Job description

SES Space & Defense seeks a Satellite Operations Center Technician to support Tier 1 and 2 operations for critical government programs. You will monitor a global satellite network, troubleshoot VSAT and iDirect systems, and assist with deployments at MacDill AFB.

The role requires a solid TCP/IP foundation, SATCOM/RF knowledge, and the ability to work in a 24/7 environment. Security+ within 90 days and TS clearance are required.

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