Satellite Office Supervisor / Broker

Acrisure; Orlando (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Acrisure is seeking a Satellite Office Supervisor/Broker who will oversee a team of underwriters, ensuring adherence to policies, managing a book of business, and driving team development. The ideal candidate will have a strong understanding of underwriting principles and a commitment to compliance in a thriving insurance environment.

Qualifications

• 5+ years of underwriting experience with at least 1-2 years in a supervisory or management role.
• Relevant certifications like CPCU or AU are a plus.
• Strong understanding of underwriting policies and compliance standards.

Responsibilities

• Supervise and mentor a team of underwriters and support staff.
• Evaluate applications for commercial insurance products.
• Ensure compliance with internal and external regulations.

Skills

Analytical skills

Leadership

Communication

Problem-solving

Compliance knowledge

Multi-priority management

Education

Bachelor’s degree in finance, business administration, risk management, or related field

Tools

Underwriting software

Job description

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Job Title: Satellite Office Supervisor / Broker

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.

In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Satellite Office Supervisor/Broker is responsible for overseeing a team of underwriters and support staff, ensuring the team follows company policies and procedures as well as growing a book of business for an assigned group of retailers. This role requires a strong understanding of regulatory requirements, and underwriting principles. The supervisor ensures adherence to company policies, industry standards, and supports team development while maintaining high productivity and quality.

Key Responsibilities:

• Team Management: (Office) Supervise, mentor, and provide guidance to a team of underwriters and support staff, ensuring high performance, accuracy, and compliance. Work with senior management and LOB leaders as respects their team members in regards to attendance, hybrid work, or anything impacting performance.
• Risk Assessment: (Broker) Oversee the evaluation of applications for commercial insurance products to assess risk and determine eligibility. Work to achieve financial goals.
• Approval Authority: (Broker) Approve or reject applications within assigned authority limits and ensure that underwriting decisions are sound, compliant, and align with company policies.
• Process Improvement: (Office) Identify opportunities for improving company processes and procedures to enhance efficiency and accuracy. This includes observations of the office staff performance.
• Training and Development: (Office) Provide ongoing support for training and professional development to the office team, ensuring they are up-to-date with industry regulations, products, and company policies.
• Compliance: (Broker) Ensure all underwriting activities comply with internal and external regulations, including state and federal laws.
• Reporting: (Office) Prepare and present regular reports on office performance, key metrics, and trends to management.
• Cross-Department Collaboration: (Office) Work closely with other departments (commercial lines, personal lines, support, etc.) to ensure a smooth and efficient process. Provide feedback on their respective staff.
• Customer Service: (Office/Broker) Act as an escalation point/liasion for complex or high-risk underwriting cases, providing resolution to both internal and external stakeholders.
  
  

Qualifications:

• Education: Bachelor’s degree in finance, business administration, risk management, or a related field preferred.
• Experience: 5+ years of underwriting experience with at least 1-2 years in a supervisory or management role.
• Certifications: Relevant certifications (e.g., Chartered Property Casualty Underwriter (CPCU), Associate in Underwriting (AU), etc.) are a plus.
  
  

Skills:

• Strong analytical and problem-solving abilities.
• Excellent leadership and communication skills.
• Thorough understanding of underwriting policies, guidelines, and compliance standards.
• Proficiency in underwriting software and other related tools.
• Ability to manage multiple priorities in a fast-paced environment.
  
  

Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Insurance

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