Senior Underwriter Assistant

Acrisure; Burlington (NC); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical insurance

Generous paid time off

401(k) plan with immediate vesting

Paid parental leave

Employee Assistance Program (EAP)

Job summary

A leading financial services company is seeking a Senior Underwriting Assistant in Burlington, NC, or similar locations. This role involves supporting underwriting staff with tasks such as issuing quotes, managing documentation, and maintaining customer records. Candidates should possess strong organizational skills and at least 4 years of experience in underwriting support. The position requires effective communication and an on-site presence to facilitate teamwork and collaboration.

Responsibilities

• Assist in the issuance of quotes, endorsements, and cancellations.
• Conduct in‑bound and outbound calls with clients and agents.
• Respond to submissions and messages in a timely manner.
• Help prepare binding documents with business teams.
• Maintain updated documentation and filing.
• Follow up with customers to ensure accurate records.

Skills

Proficient with Microsoft Office

Strong communication skills

Highly organized

Detail-oriented

Excellent time-management skills

Strong teamwork skills

Education

Bachelor's degree & 2+ years experience in related field

4+ years of experience in underwriting support

Job description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Are you ready to have an exciting career with a growing company? Appalachian Underwriters, Inc., part of Acrisure, is looking for a Senior Underwriting Assistant for our Oak Ridge, TN office. The Senior Underwriting Assistant supports the underwriting staff by carrying out various support tasks. This role manages complex binding, endorsing, and canceling tasks across multiple accounts.

Also open to candidates on‑site in our office in Saint Peters, MO, Burlington, NC, Charlotte, NC or Boone, NC.

Responsibilities

• Issuance of quotes, endorsements, and cancellation notices.
• In‑bound and outbound calls with agents, clients, and brokers.
• Response to submissions, e‑mails, and messages within a timely manner.
• Assist business individuals and/or teams responsible for preparing binding documents.
• Maintain updated documentation.
• Manage and coordinate the filing of documentation as it relates to policies.
• Follow up with customers to ensure accurate records.

Requirements

• Must be proficient with Microsoft Office.
• Strong communication and computer skills.
• Must be highly organized, detail‑oriented, and have excellent time‑management skills.
• Must have strong teamwork skills.

Education/Experience

• 4+ years of experience in underwriting support/related field OR Bachelor's degree & 2+ years experience in related field.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

• Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.