Satellite Network Engineer — Onsite, 24/7 Ops & IoT Monitoring

ORBCOMM; Sterling (VA); On-site; USD 75,000 - 85,000; Full time

Job summary

ORBCOMM seeks a Satellite Network Engineer to monitor the LEO satellite fleet and IoT services from the Network Control Center in Sterling, VA. You will handle critical system health, anomalies, and shift handoffs in a fast-paced, mission-critical environment.

The role requires 1–3 years in related fields, a technical degree, and flexibility for overnight/weekend shifts. Proficiency with Grafana, DataDog, Nagios, and PostgreSQL is advantageous.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or another technical discipline, or equivalent experience.
• 1–3 years of experience in network operations, systems monitoring, satellite operations, telecommunications, or a related technical field.
• Ability to work overnight shifts, weekends, and rotating schedules.
• General knowledge of serial server appliances, switches, routers, and network connectivity troubleshooting.
• Strong attention to detail and ability to monitor systems effectively in a mission-critical environment.
• Strong written communication skills with the ability to document operational activities, incidents, and escalations clearly.
• Familiarity with satellite system concepts such as LEO architectures, ground segment operations, or communications links. (Preferred)
• Experience using or customizing monitoring dashboards in Grafana. (Preferred)
• Experience writing and executing PostgreSQL queries. (Preferred)
• Basic scripting knowledge in Python or TCL. (Preferred)

Responsibilities

• Monitor the operational status and health of ORBCOMM’s LEO satellite fleet during assigned shifts.
• Detect and respond to Tier 1 operational anomalies and events.
• Perform routine operational verification checks to confirm nominal system performance.
• Escalate anomalous conditions to the Satellite Engineering team for investigation and resolution.
• Monitor next-generation IoT service performance using tools such as Grafana, DataDog, and Nagios.
• Track service availability and identify performance degradation in real time.
• Coordinate with operations personnel to support timely issue identification and response.
• Perform basic network testing and troubleshooting across network devices and connectivity paths.
• Assist in resolving connectivity issues involving serial server appliances, switches, routers, and related infrastructure.
• Collaborate with cross-functional teams to support operational continuity and service reliability.
• Partner with Network Control Center colleagues and Satellite Engineering teams to facilitate effective shift handoffs.
• Maintain accurate operational records and escalation documentation.
• Prepare clear and structured shift summary reports detailing system status, events, and actions taken.

Skills

Network operations

Systems monitoring

Satellite operations

Python/TCL scripting

PostgreSQL queries

Education

Bachelor’s degree in Engineering, Computer Science, IT, or related

Tools

Grafana

DataDog

Nagios

PostgreSQL

Job description

ORBCOMM seeks a Satellite Network Engineer to monitor the LEO satellite fleet and IoT services from the Network Control Center in Sterling, VA. You will handle critical system health, anomalies, and shift handoffs in a fast-paced, mission-critical environment.

The role requires 1–3 years in related fields, a technical degree, and flexibility for overnight/weekend shifts. Proficiency with Grafana, DataDog, Nagios, and PostgreSQL is advantageous.