Global Network Operations Technician — Satellite & ISP NOC

SpaceX; Redmond (WA); On-site; USD 39,950 - 47,527; Full time

Benefits offered by this job

Comprehensive medical, vision, and dental coverage

401(k) retirement plan

Paid parental leave

Employee stock purchase plan

Company shuttles for commuting

Job summary

A leading aerospace company in Redmond seeks a Network Operations Technician to manage the Starlink Network. Responsibilities include detecting anomalies, facilitating incident responses, and collaborating with engineering teams. Candidates should have at least 1 year of experience in network operations, a high school diploma, and preferably a bachelor's degree in IT or a related field. The role involves shift work, including nights and weekends, and offers competitive compensation and comprehensive benefits.

Qualifications

• 1+ year of experience operating in a NOC, SOC, or Data Center Operations.
• Ability to work in dynamic and mission-critical environments.
• Experience with network security measures and troubleshooting common devices.

Responsibilities

• Detect and triage anomalies on satellites and networks.
• Provide centralized management of maintenance and network disruptions.
• Support investigations and resolution efforts for network issues.

Skills

Network troubleshooting

Attention to detail

Customer support

Complex data analysis

Basic software experience in Python, SQL, Bash

Education

High school diploma or equivalency certificate

Bachelor’s degree in IT, Computer Science or STEM

Tools

Packet captures

Networking technologies

VPN, NAT

Job description

A leading aerospace company in Redmond seeks a Network Operations Technician to manage the Starlink Network. Responsibilities include detecting anomalies, facilitating incident responses, and collaborating with engineering teams. Candidates should have at least 1 year of experience in network operations, a high school diploma, and preferably a bachelor's degree in IT or a related field. The role involves shift work, including nights and weekends, and offers competitive compensation and comprehensive benefits.