SAP Utilities Consultant - Digital Transformation Lead

Accenture; Milwaukee (WI); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

Long-term disability

401(k)

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture is seeking a Utilities Practice consultant to lead strategic engagements in energy retail and customer service, driving digital transformation and customer experience improvements. The role involves partnering with senior executives, delivering transformation programs, and guiding cross-functional teams across SAP-driven initiatives.

Qualifications include 3+ years in utilities or customer transformation, 2+ years SAP experience, and a Bachelor's degree.

Qualifications

• Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery.
• Minimum of 2 years of functional experience in SAP.
• Expertise in Meter to Cash operations, functions, and technologies.
• Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements).
• Bachelor’s degree or equivalent (minimum 12 years) work experience.

Responsibilities

• Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies.
• Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives.
• Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives.
• Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations.
• Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits.
• Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector.
• Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Skills

Strategic consulting

Client management

Digital transformation

Mentoring teams

Travel readiness

Education

Bachelor's degree or equivalent

Tools

SAP

Job description

Accenture is seeking a Utilities Practice consultant to lead strategic engagements in energy retail and customer service, driving digital transformation and customer experience improvements. The role involves partnering with senior executives, delivering transformation programs, and guiding cross-functional teams across SAP-driven initiatives.

Qualifications include 3+ years in utilities or customer transformation, 2+ years SAP experience, and a Bachelor's degree.