Trident Consulting is seeking an \" Senior Business Systems Analyst II – SAP SuccessFactors / S/4HANA for one of our direct clients in Aliso Viejo, CA. A global leader in business and technology services.
Title: Senior Business Systems Analyst II – SAP SuccessFactors / S/4HANA
Salary range: $162k + Benefits
Location : Onsite in Aliso Viejo, CA
How You’ll Contribute:
- The Senior Business Systems Analyst II – SAP S/4HANA & SuccessFactors plays a critical role in the implementation, integration, and post–go-live support of SAP SuccessFactors within an SAP S/4HANA landscape. This role partners closely with HR, Payroll, Finance, IT, and external system integrators to ensure end-to-end HCM processes are effectively designed, integrated, stabilized, and continuously improved.
- The ideal candidate has deep experience supporting SuccessFactors modules, strong understanding of S/4HANA HR and Finance integration points, and a proven ability to support organizations through go-live, hyper care, and long-term operational support.
- The HRIS Manager is the “owner” or subject matter expert on SuccessFactors. In this role, you will be responsible for the full global suite of HR-related systems, including Core HCM, Recruiting, Onboarding, Compensation, Benefits, Goal Check-In, LMS and Reporting. In partnership with our Business Systems Team you will help lead the strategic direction, technical design, configuration, implementation and execution of the HRIS roadmap.
- This position is focused on data analysis and compilation and is accountable for the development and distribution of critical reports/dashboards to the organization.
- This position ensures accurate best practice business process/workflows and other system dependencies are in place to support the administrators of compensation programs, quarterly goal check-in, benefits administration and open enrolment, data feeds to vendors, insurance carriers and other systems, and reporting efforts.
What You’ll Do:
Implement SAP SuccessFactors
- Serve as a lead business systems analyst for SAP SuccessFactors during S/4HANA implementation and rollout phases.
- Support functional design and configuration across SuccessFactors modules, including:
- Employee Central
- Advanced Analytics
- Performance & Goals
- Succession & Development
- Skills & Talent Hub
- Compensation
- Global Payroll
- Work Zone
- Partner with HR stakeholders to document business requirements, functional specifications, and end-to-end HCM processes.
- Support integration between SAP SuccessFactors and SAP S/4HANA, including:
- Employee and organizational data
- Cost center and financial posting structures
- Payroll and time-related integrations
- Collaborate with technical teams on middleware and integration solutions (e.g., SAP Integration Suite, APIs).
Post–Go-Live Support, Ownership & Optimization
- Provide post–go-live and steady-state support for SuccessFactors and related S/4HANA integrations.
- Act as a primary escalation point for production issues, root cause analysis, and resolution coordination.
- Support system enhancements, releases, and continuous improvement initiatives following SAP and SuccessFactors release cycles.
- Manage and support change requests, including impact analysis, prioritization, testing, and deployment.
- Ensure system stability, data accuracy, and positive end-user experience across HR processes.
Business Analysis & Stakeholder Partnership
- Act as a trusted advisor to HR, Finance, Payroll, and IT leadership, translating business needs into scalable system solutions.
- Lead requirements workshops, process mapping sessions, and solution reviews with business stakeholders.
- Support UAT planning and execution, including test scenario development, defect management, and user sign-off.
- Develop and maintain system documentation, process flows, and support procedures.
Governance, Controls & Compliance
- Ensure SAP SuccessFactors and S/4HANA solutions align with internal controls, SOX requirements, and data privacy regulations (e.g., GDPR where applicable).
- Support audit requests related to HR systems, integrations, and access controls.
- Partner with security and compliance teams to support role-based access, segregation of duties, and data protection requirements.
- Support transport management, release governance, and change control processes.
Delivery & Collaboration
- Coordinate with SAP functional teams, developers, integration specialists, and external system integrators.
- Participate in cutover planning, data migration validation, and hypercare activities.
- Mentor junior analysts and contribute to HR systems standards, best practices, and operating models.
- Work closely with Glaukos Human Resource team to understand and document business process, requirements as they relate to the HR systems and business applications.
- These include Employee Self-Service, Manager Self-Service, Benefits, Compensation, Performance, Learning Management, and any other added to the environment.
- Plan and monitor progress of all external partners working on initiatives/projects.
- Lead the design, development, configuration, testing, integration, and implementation of internal and external interfaces, reporting, workflow, HRIS projects, releases, and enhancements for all HR business processes.
- Serve as a primary resource in relation to system setup and maintenance activities including efforts as it related to system implementation and training. Responsible for all system administration responsibilities.
- Develop project plans and monitor progress of HRIS initiatives.
- Responsible for training the trainers on system and processes.
- Responsible for updating data and maintaining data integrity.
- Support the administration and set up of Glaukos’s performance feedback process.
- Identify risks or opportunities and recommend changes to processes which improve the delivery of HR services to the organization.
- Serve as primary interface on day-to-day issues and answer questions from employees.
Data and Reporting Leader
- Responsible for all HR reporting and data integrity.
- Receive and interpret all report requests from internal customers.
- Monitor transactions and workflows to ensure data integrity and timely approvals in accordance with internal audit standard.
Overall Role Expectations:
- Detail-oriented with the ability to investigate, study and analyze; a strong focus on accuracy is essential.
- Dedicated to truly understanding customer needs and exceeding their expectations. Builds collaborative relationships across business units to accomplish business objectives.
- Demonstrates an ability to work both independently and collaboratively.
- Represents the organization in a positive and professional manner. Acts as a role model in demonstrating the customer service standards of the organization.
- Always maintain employee confidentiality.
- Ability to communicate effectively and utilize interpersonal and organizational skills to effectively perform multiple tasks and constantly changing priorities.
- Must be willing/able to travel as required.
- Hands‑on experience with SAP SuccessFactors implementations and post–go-live support.
- Experience working within an SAP S/4HANA landscape with integrated HCM solutions.
- Strong functional knowledge of SAP SuccessFactors, especially Employee Central.
- Experience supporting SuccessFactors–S/4HANA integrations and data flows.
- Understanding of SAP organizational structures, cost centers, and financial integration points.
- Familiarity with SAP Fiori, reporting, and standard analytics for HR data.
Core Competencies
- Strong business analysis, documentation, and communication skills.
- Proven ability to operate effectively in complex, cross-functional, global environments.
- Strong problem-solving skills with a production-support mindset; strong working knowledge of the interdependencies of business functions.
- Strong planning, organization, and project management skills.
- Ability to influence and manage change and deal effectively with change management initiatives.
- Anticipates consequences of architectural or configuration decisions and changes
- Balances technical and functional knowledge to develop a smooth and intuitive user experience and deliver on HR projects and priorities
- Holistic systems thinker, seeks out the “why”
- Excellent analytical, interpersonal and communication skills both oral and written. Highly effective, proactive communicator.
Qualifications
- 8+ years’ experience in an SAP SuccessFactors environment
- Experience supporting global HR deployments and multi-country configurations.
- Fluid knowledge of Payroll, Time Management, and third‑party payroll integrations.
- Familiarity with SAP Activate methodology.
- Experience supporting hypercare and long‑term application support models.
- Experience maintaining strict confidentiality of data and information.
- Must be highly proficient in Microsoft Word, Excel, PowerPoint, Outlook and SAP.
- Track record of strong business partnership and cross functional collaboration within a dynamic, fast paced environment; a strategic leader who takes initiative and ownership.
- Ability to effectively deliver presentations and training sessions.
- Programming Languages: SQL/PL/SQL, XML and Expression Language.