SAP Service Management Consultant

Cloud Analytics Technologies, LLC; Plainfield (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

A technology consulting firm in Indiana seeks an experienced SAP Consultant with a strong background in Repair Depot and Service Center processes. The ideal candidate has a minimum of 5 years of hands-on experience in implementing SAP and is familiar with SAP Service Management and its integration with other SAP components. The role requires excellent communication skills, teamwork, and the ability to independently support user system issues. Join us to help deliver comprehensive analytics solutions for our clients.

Qualifications

• Minimum of 5 years of hands-on experience in implementing and supporting SAP.
• Experience in configuring SAP Service Management (SM) modules.
• Ability to support day-to-day user system issues and service requests.

Responsibilities

• Strong functional understanding of Repair Depot and Service Center Processes.
• Gather, organize, and document business user requirements.
• Design, build, test and deploy supporting SAP and non-SAP systems.

Skills

Interpersonal skills

Listening skills

Verbal communication

Written communication

Team collaboration

Independent work ethic

Tools

SAP ECC 6.0

S/4HANA

Job description

Responsibilities

• Industry background and strong functional understanding of Repair Depot and Service Center Processes, Service Orders, Repair Orders, Warranty/Warranty Claims, and Service Contracts
• Have a minimum of 5 years of hands-on experience in implementing and supporting SAP
• Have experience in configuring SAP Service Management (SM) modules and its integration with rest of the SAP components such as Finance (FI), Controlling (CO), Logistics (SD/MM/PP), Supply Chain (SCM), trade compliance (GTS) and Reporting/Analytics (BI)
• Ability to support day-to-day user system support issues and service requests
• Ability to gather, organize and document business user requirements and design, build, test and deploy supporting SAP and non-SAP systems and solutions according to specification

Qualifications

• Have good interpersonal, listening, verbal and written communication skills
• Works well within a team while possessing a strong independent work ethic
• SAP ECC 6.0 and S/4HANA experience is a plus

CLOUD ANALYTICS TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. CLOUD ANALYTICS TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will CLOUD ANALYTICS TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract

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