SAP S4/HANA OTC/C2C Solution Architect

United States - Therapak LLC; New Jersey; Hybrid; USD 130,000 - 170,000; Full time

Job summary

United States - Therapak LLC is seeking an SAP S/4HANA OTC / C2C Solution Architect to lead the design and governance of scalable, integrated customer-to-cash solutions. Applicants should have over 15 years of SAP experience with deep expertise in S/4HANA OTC and must have led at least two full cycle implementations.

The ideal candidate will ensure master data supports accurate pricing and reliable commitments while integrating SAP with customer-facing applications and warehouse systems.

Experience in advanced SAP analytics and certifications in S/4HANA Sales are a plus.

Qualifications

• 15+ years of SAP experience with deep S/4HANA OTC expertise.
• Minimum of two full-cycle S/4HANA implementations.
• Proven experience in pricing configuration enhancements.

Responsibilities

• Lead the design and delivery of integrated customer-to-cash solutions.
• Architect end‑to‑end OTC/C2C architecture in SAP S/4HANA.
• Ensure master data design enables accurate pricing.

Skills

SAP S/4HANA OTC expertise

Pricing configuration

Production Planning integration

Warehouse Management integration

Solution Architect experience

Customer-facing platforms integration

Education

Bachelor’s degree in information systems, Computer Science, Engineering, or a related field

Job description

SAP S/4HANA OTC / C2C Solution Architect

Responsibilities

• Lead the design, governance, and delivery of scalable, integrated customer‑to‑cash solutions.
• Lead end‑to‑end OTC/C2C architecture in SAP S/4HANA, including order capture, pricing, ATP/aATP, delivery execution, billing, invoicing, and financial integration.
• Define and govern Business Partner and Material Master design.
• Design and govern complex pricing and commercial models, including customer‑specific pricing, contracts, rebates, discounts, and volume‑based programs.
• Architect ATP/aATP solutions aligned with manufacturing and distribution strategies (make‑to‑stock, make‑to‑order, and hybrid), integrating Sales & Distribution, Production Planning, and Warehouse Management.
• Define and govern C2C‑relevant master data architecture: Business Partner structures, roles, hierarchies, partner determination, credit management, billing relevance, material master views impacting pricing, ATP, production, and warehouse execution.
• Ensure master data design enables accurate pricing, reliable ATP commitments, and efficient fulfillment without downstream workarounds.
• Architect and oversee integrations between SAP S/4HANA and customer‑facing applications (CRM, portals, eCommerce, CPQ), warehouse and fulfillment platforms (SAP WM/EWM, third‑party logistics), and finance and invoicing systems.
• Act as overall Solution Architect, ensuring cross‑functional alignment across SD, MM, PP, FI, WM/EWM, analytics platforms, and SAP BTP.
• Lead solution governance: review functional and technical designs, manage cross‑stream dependencies, and guide delivery teams.
• Partner with business and analytics teams to define analytics and AI‑enabled capabilities, including Customer 360, cross‑sell and upsell insights, and performance analytics across business divisions.
• Ensure transactional and master data foundations support advanced analytics and future AI use cases.

Qualifications

• 15+ years of SAP experience with deep S/4HANA OTC expertise, including a minimum of two full‑cycle S/4HANA implementations.
• Strong hands‑on experience in pricing configuration and enhancements.
• ATP/aATP design integrated with Production Planning and Warehouse Management.
• Business Partner and Material Master design supporting C2C processes.
• Proven experience supporting manufacturing‑driven and distribution‑heavy fulfillment models.
• Experience integrating SAP with customer‑facing platforms and warehouse execution systems.
• Demonstrated experience acting as a Solution Architect or Lead Architect on complex SAP programs.
• Bachelor’s degree in information systems, Computer Science, Engineering, or a related field.

Additional Qualifications

• Experience with SAP analytics, data platforms, and exposure to AI/ML enablement for customer insights, recommendations, or demand forecasting.
• Experience with advanced SAP EWM and complex warehouse orchestration.
• Exposure to Validation processes in Life Sciences industries.
• Exposure to SAP TM and carrier/shipping integrations.
• Experience with CPQ, eCommerce, or omnichannel order management platforms.
• Experience with SAP BTP Integration Suite, APIs, and event‑driven architectures.
• Experience supporting global rollouts and multi‑region operations.
• SAP certifications in S/4HANA Sales, Supply Chain, or Solution Architecture.