SAP Production Systems Analyst

Blommer Chocolate Careers; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

Blommer Chocolate Careers in Chicago is seeking a SAP functional support professional to manage incidents, user administration, and security roles within our SAP landscape. You will collaborate with business users and IT teams to resolve issues and implement improvements.

The role demands hands-on experience with SAP production environments, S/4HANA, and related reporting tools, plus strong communication skills for cross-functional work. On-site position with growth opportunities.

Qualifications

• 2–5 years SAP functional support experience.
• SAP S/4HANA Functional Certification required.
• Experience supporting SAP production environments.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work both independently and collaboratively in a team environment.

Responsibilities

• Manage and track SAP incidents, service requests, and problem tickets through resolution.
• Support SAP user administration, including user provisioning, role maintenance, and access reviews.
• Create and maintain SAP security roles and authorizations.
• Review user access for SoD conflicts and support remediation efforts.
• Monitor inbound and outbound IDOCs and troubleshoot interface errors.
• Maintain SAP master data like BP, Bank, Material Master, and BOM.
• Monitor SAP background jobs and coordinate issue resolution for failed jobs.
• Create ad hoc queries and reports to support business requests.
• Support audit, compliance, and governance activities related to SAP security and controls.
• Work with business users and IT teams to implement process improvements.
• Participate in testing for enhancements, defects, upgrades, and new functionality.
• Provide ongoing end-user support, training, and documentation as needed.

Skills

Analytical skills

Troubleshooting

Communication

Teamwork

Problem-solving

Tools

SAP

SAP S/4HANA

SAP Fiori

SAP Query

SQVI

CDS Views

ITIL processes

Job description

Blommer Chocolate Careers in Chicago is seeking a SAP functional support professional to manage incidents, user administration, and security roles within our SAP landscape. You will collaborate with business users and IT teams to resolve issues and implement improvements.

The role demands hands-on experience with SAP production environments, S/4HANA, and related reporting tools, plus strong communication skills for cross-functional work. On-site position with growth opportunities.