SAP Process Analyst II - Production & Procurement

ZipRecruiter; Minneapolis (MN); Hybrid; USD 83,000 - 127,000; Full time

Job summary

An established industry player seeks a Business Process Consultant to enhance operational efficiency through SAP expertise. This hybrid role involves supporting key users, analyzing business processes, and conducting training. You will engage in exciting projects, collaborate with global teams, and contribute to innovative solutions that drive success. With a comprehensive benefits package and opportunities for professional growth, this position is perfect for those looking to make a significant impact in a dynamic environment. If you're passionate about technology and eager to thrive in a fast-paced setting, this role is for you.

Benefits

17 PTO days

Medical insurance

Vision insurance

Dental insurance

Life benefits

401k plan

Qualifications

• 5-7+ years as a Business Process Consultant or similar role.
• Deep understanding of business processes and ERP systems.

Responsibilities

• Support key users and conduct process analysis and training.
• Own and resolve incidents within SAP applications.

Skills

SAP S/4HANA

ABAP debugging

Analytical skills

Problem-solving skills

Project management

Communication skills

Education

Bachelor’s degree in IT, Computer Science, Engineering, or Business Administration

Master’s degree

Tools

Microsoft Office Suite

Job description

Job Description

***This is a hybrid position located in our SICK, West Bloomington MN office. The person will work in the office four days a week and can work remotely one day.

ABOUT SICK:

SICK is one of the world’s leading manufacturers of sensors, safety systems, and automatic identification products for industrial applications. Whether automating factories or optimizing distribution centers, SICK provides cost-effective solutions. We have been a technology leader for more than 70 years and with more than 50 global subsidiaries, SICK has a presence worldwide. Leveraging a history of innovation, our company has pioneered many industry firsts‑such as the first safety light curtain, the first sensor, and others.

COMPENSATION & BENEFITS:

Our base salary is one component of our total compensation package and is determined within a range. The starting base salary for this position is listed below. Actual starting salary will depend on experience, skill set, education, performance, licenses/certifications, business needs, and other factors permitted by law.

Starting Base Annual Salary Range:

$83,640 - $126,500

Benefits:

SICK offers a comprehensive and competitive benefits package, including 17 PTO days, medical, vision, dental insurance, life benefits, 401k plan, and more. Click here to learn more about our benefits!

POSITION SUMMARY:

This role primarily supports key users, conducts process and requirement analysis, rollout, testing, and training activities. Depending on skills and demand, it may also involve customization and development.

RESPONSIBILITIES:

• Service and Support:
• Able to describe business requirements at a technical level without losing sight of the business need, enabling global collaboration on options.
• Own and resolve medium to complex incidents within SAP applications without escalation, providing known solutions.
• Prioritize, troubleshoot, and resolve global tickets based on business impact using the ticketing system. Support or take over tickets as needed.
• Escalate complex incidents appropriately.
• Possess deep specialized knowledge in own functional area and its relation to the business.
• Perform proactive problem solving and issue prevention.
• Support other functional areas with basic understanding of SAP module integrations.
• Perform root cause analysis, ABAP debugging, and interface support.
• Build queries independently.

• Project:
• Participate in SAP projects, including rollouts, and complete assigned tasks with minimal support.
• Engage in projects integrating third-party solutions and interfaces to improve business efficiency.
• Translate business requirements into technical solutions and support decision-making with long-term perspectives.
• Assist headquarters’ development team in configuring or implementing new functionalities.

• Documentation and Training:
• Create and extend documentation for training and support activities.
• Maintain a knowledge repository to improve response times.
• Train key users on new functionalities across departments.

• Process:
• Identify and propose local process improvements to prevent future issues, aligning with global solutions.
• Understand the rationale behind process structures to address problems effectively.
• Share and discuss regional business processes confidently.

• Collaboration/Communication:
• Manage global priorities and communicate expectations to the business.
• Explain technical requirements and their impact to regional teams.
• Conduct onboarding and build test scenarios for new functionalities, documenting findings thoroughly.

• Meetings:
• Facilitate SAP module community engagement among Key-Users through meetings and tracking topics for automation and efficiency gains.
• Collaborate with global IT and functional teams within SICK AG.
• Participate proactively in the Process User Group and serve as a regional representative.

QUALIFICATIONS:

Education and Experience:

• Bachelor’s degree in IT, Computer Science, Engineering, Business Administration, or related field, or extensive module knowledge and process experience.
• Master’s degree is highly preferred.
• 5-7+ years as a Business Process Consultant or similar role.

Other Qualifications:

• Deep understanding of business processes and global ERP systems support challenges.
• Strong knowledge of SICK’s business drivers.
• Experience with SAP S/4HANA and ABAP debugging is required.
• Excellent analytical and problem-solving skills.
• Ability to collaborate with global teams and functional departments.
• Experience in prioritizing and resolving global tickets based on impact.
• Ability to work independently and in teams.
• Strong communication skills, both verbal and written.
• Project management experience is a plus.
• Proficiency in Microsoft Office Suite.
• Legally authorized to work in the U.S.
• Willing to work flexible hours, including weekends and on-call as needed.
• Willingness to travel up to 10%, including internationally.

CORE COMPETENCIES:

Ethics and Integrity, Personal Growth and Learning, Customer Focus, Personal Accountability, Building Effective Relationships.

If you thrive in a fast-paced, team-oriented environment that offers growth opportunities, we encourage you to apply! Visit www.sickusa.com to learn more. Qualified candidates can apply online via the “Apply Online” button.

SICK is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, protected veteran status, or disability.