SAP OTC Analyst (Contract) — Drive Order-to-Cash Excellence

Maverick Direct Inc.; Cleveland (OH); On-site; USD 80,000 - 100,000; Part time

Job summary

Maverick Direct Inc. in Cleveland, Ohio is looking for SAP OTC Business Analysts to support in-house business flows for Service and Repair. Candidates should have over 3 years of experience in SAP OTC problem solving and strong communication skills.

The role involves supporting SAP users and ensuring customer satisfaction through effective problem resolution. The candidates must possess SAP ECC 6 experience and live in Northern Ohio.

Qualifications

• 3+ years of practical experience with SAP OTC problem solving.
• Experience with SAP ECC 6 is required.
• Proven problem solving and clear communication skills.

Responsibilities

• Support remote SAP user computer and business systems.
• Ensure customer satisfaction by responding to contacts.
• Work independently and collaboratively to achieve objectives.

Skills

SAP OTC problem solving

SAP ECC 6

Communication Skills

Problem Solving

Education

4 year degree in IT or business administration

2-year degree from a technical college

Tools

ServiceNow

Job description

Maverick Direct Inc. in Cleveland, Ohio is looking for SAP OTC Business Analysts to support in-house business flows for Service and Repair. Candidates should have over 3 years of experience in SAP OTC problem solving and strong communication skills.

The role involves supporting SAP users and ensuring customer satisfaction through effective problem resolution. The candidates must possess SAP ECC 6 experience and live in Northern Ohio.