SAP MM Support Specialist: Inventory & Procurement

HCL Technologies Limited; United States; On-site; USD 90,000 - 135,000; Full time

Job summary

HCL Technologies Limited is seeking a Technical Specialist to provide L1/L2 functional SAP MM support across procurement, inventory and logistics. You will help maintain material availability, resolve incidents, and coordinate with ABAP/Integrations teams to ensure smooth operations.

The role involves analyzing failures, managing master data changes, and supporting month-end processes. Strong communication and documentation skills are essential for stakeholder interactions.

Qualifications

• Strong hands-on experience in SAP MM Purchasing and Inventory Management.
• Good understanding of material master, goods movements, stock transfers and logistics processes.
• Working knowledge of SAP Sales and Distribution processes relevant to shipping and outbound execution.
• Understanding of integration between MM, PP, EWM, Finance and external supplier systems.
• Experience with SAP configuration, incident management, RCA and controlled production changes.
• Experience working with ServiceNow or a comparable ITSM platform.
• Strong analytical, documentation and stakeholder-communication skills.

Responsibilities

• Monitor, analyze and resolve incidents and service requests related to SAP MM modules.
• Support procurement, inventory, receiving, shipping and outbound processes.
• Coordinate with ABAP/technical teams for MM-related issues.
• Perform triage, assess business impact and assign tickets to resolver groups.
• Investigate transactional failures, stock inconsistencies and movement errors.
• Assist with master data corrections and configuration changes.
• Coordinate testing (functional, regression, UAT) for changes.
• Support month-end processing and other critical operational activities.
• Create handovers for major changes and maintain knowledge articles.

Skills

SAP MM Purchasing

Inventory Management

Material Master

Goods Movements

Stock Transfers

Sales & Distribution (Shipping/Outb</w

MM-PP-EWM-Finance integration

Configuration & RCA

Incidents & ITSM (ServiceNow)

Stakeholder Communication

Analytical Skills

Tools

ServiceNow

Job description

HCL Technologies Limited is seeking a Technical Specialist to provide L1/L2 functional SAP MM support across procurement, inventory and logistics. You will help maintain material availability, resolve incidents, and coordinate with ABAP/Integrations teams to ensure smooth operations.

The role involves analyzing failures, managing master data changes, and supporting month-end processes. Strong communication and documentation skills are essential for stakeholder interactions.