SAP ERP Business Systems Analyst – OTF & Logistics

Net2Source (N2S); Santa Clara (CA); On-site; USD 123,984 - 135,004; Full time

Job summary

Net2Source (N2S) seeks a Business Systems Analyst to support an SAP ERP implementation across Order-to-Fulfill and logistics workflows. You will document current and future processes, gather requirements from BPOs/SMEs, and coordinate UAT with Jira/XRay.

Collaboration with SAP teams and stakeholders is key to delivering validated designs and data accuracy. The role requires strong process documentation skills, risk awareness, and a focus on go-live readiness, hypercare, and post-implementation

Qualifications

• Document and maintain current-state and to-be business processes across: Fulfillment Operations, Global Logistics, Returns and Reverse Logistics.
• Gather, document, and validate business requirements from Business Process Owners (BPOs), SMEs, and key stakeholders.
• Support requirements workshops, process reviews, and solution validation sessions.
• Partner with SAP functional teams and business stakeholders to ensure requirements are accurately reflected in solution designs.
• Review proposed solutions and identify gaps, risks, or process impacts.
• Develop and maintain process flows, business scenarios, and testing artifacts.
• Coordinate and support User Acceptance Testing (UAT) activities, including: Test planning, Defect tracking and resolution using XRay in Jira.
• Ensure all approved solution designs are thoroughly tested and validated prior to deployment.
• Maintain a strong understanding of Order-to-Fulfill processes, logistics operations, trade compliance requirements, and reverse logistics workflows.
• Perform data validation activities to ensure accuracy and completeness of migrated and converted data.
• Support master data validation and reconciliation efforts related to fulfillment, logistics, transportation, trade compliance, and returns processes.
• Track and manage action items, issues, risks, and dependencies within the Delivery workstream.
• Support business readiness activities, including process documentation, training support, and go-live preparation.
• Assist BPOs and SMEs as they adopt new processes and system capabilities introduced through the SAP implementation.
• Support deployment, hypercare, and post-go-live stabilization activities.

Responsibilities

• Support the Delivery Workstream Lead throughout the SAP ERP implementation lifecycle.
• Document and maintain current-state and to-be processes across: Fulfillment Operations, Global Logistics, and Returns and Reverse Logistics.
• Gather, document, and validate requirements from BPOs, SMEs, and stakeholders.
• Support requirements workshops, process reviews, and solution validation sessions.
• Partner with SAP teams to reflect requirements in solution designs.
• Review solutions to identify gaps, risks, or design impacts.
• Develop and maintain process flows and testing artifacts.
• Coordinate UAT with planning, defect tracking, and resolutions using XRay in Jira.
• Ensure designs are tested and validated prior to deployment.
• Maintain understanding of OTF, logistics, and trade compliance workflows.
• Perform data validation for migrated data.
• Support master data validation and reconciliation for fulfillment and logistics.
• Track actions, issues, risks, and dependencies in Delivery workstream.
• Support business readiness: docs, training, go-live prep.
• Assist BPOs/SMEs as they adopt SAP capabilities.
• Support deployment, hypercare, and post-go-live stabilization.

Skills

SAP

UAT Coordination

Requirements Gathering

Stakeholder Facilitation

Data Validation

Education

Bachelor's degree in Engineering or related field

Tools

Jira

XRay

SAP S/4HANA

Job description

Net2Source (N2S) seeks a Business Systems Analyst to support an SAP ERP implementation across Order-to-Fulfill and logistics workflows. You will document current and future processes, gather requirements from BPOs/SMEs, and coordinate UAT with Jira/XRay.

Collaboration with SAP teams and stakeholders is key to delivering validated designs and data accuracy. The role requires strong process documentation skills, risk awareness, and a focus on go-live readiness, hypercare, and post-implementation