Sap Customer Relationship Management Consultant

Conviso Inc.; Washington (District of Columbia); Remote; USD 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Benefits

401K

PTO accrual

Zusammenfassung

Conviso Inc is seeking a SAP CRM Support Specialist to serve as a functional SME for SAP CRM Grantor environment. This is a 100% remote position with EST hours and benefits including 401K and PTO.

The role focuses on reviewing current-state documentation, guiding upgrade planning, and coordinating with SAP teams to ensure business requirements are understood and met.

Qualifikationen

• 8+ years of SAP CRM functional experience.
• Strong hands-on knowledge of SAP CRM, preferably Grantor functionality.
• Experience with business process analysis, functional documentation, and solution/design reviews.
• Experience supporting SAP upgrades, modernization, migration, or technical transformation projects.
• Strong understanding of SAP interfaces, integrations, customizations, and data dependencies.
• Experience with test planning, UAT, and upgrade readiness activities.

Aufgaben

• Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality.
• Conduct business process analysis and design reviews to identify gaps, risks, and upgrade impacts.
• Identify and document Grantor functionality, customizations, interfaces, and data integration dependencies.
• Analyze issues and challenges associated with SAP CRM and technical upgrades.
• Support upgrade planning, test strategy, test planning, and business readiness activities.
• Collaborate with SAP functional, technical, integration, reporting, and testing teams.
• Document findings, recommendations, dependencies, risks, and required remediation activities.
• Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured.

Kenntnisse

SAP CRM functional

Grantor functionality

Business process analysis

Documentation & design reviews

SAP upgrades & migrations

Test planning & UAT

Tools

SAP ECC

SAP S/4HANA

BOBJ/WebI

Jobbeschreibung

Conviso Inc is hiring SAP CRM Support Specialist role, this is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would serve as a functional subject matter expert for SAP CRM Grantor environment.

Title

SAP CRM Support Specialist

Location

Remote - EST Hours

Clearance

Public Trust Eligible

Key Responsibilities

• Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality.
• Conduct business process analysis and design reviews to identify gaps, risks, and potential upgrade impacts.
• Identify and document mission-critical Grantor functionality, customizations, interfaces, and data integration dependencies.
• Analyze potential issues and challenges associated with SAP CRM and technical upgrades.
• Support upgrade planning, test strategy, test planning, and business readiness activities.
• Collaborate with SAP functional, technical, integration, reporting, and testing teams.
• Document findings, recommendations, dependencies, risks, and required remediation activities.
• Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured.

Required Skills & Experience

• 8+ years of SAP CRM functional experience.
• Strong hands-on knowledge of SAP CRM, preferably SAP CRM Grantor functionality.
• Experience with business process analysis, functional documentation, and solution/design reviews.
• Experience supporting SAP upgrades, modernization, migration, or technical transformation projects.
• Strong understanding of SAP interfaces, integrations, customizations, and data dependencies.
• Experience with test planning, UAT, and upgrade readiness activities.

Desired Skills & Domain Experience

• Direct experience with Grantor Management / Grants Management environments.
• Experience with SAP ECC and/or SAP S/4HANA.
• Experience supporting large-scale SAP technical upgrades.
• Familiarity with SAP reporting, BOBJ/WebI, and downstream system dependencies.
• SAP CRM or related SAP certification is a plus.