SAP CRM Functional Analyst II - Customer Solutions

Cintas Corporation; Mason (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Cintas Corporation in Mason, OH seeks a SAP Functional Analyst Level 2 focusing on CRM to support the SAP CRM area and collaborate with business partners. You will align technology solutions with business strategies and resolve CRM-related problems using your knowledge of customer relationship management.

The role involves collecting and analyzing business requirements, supporting moderately complex processes, and working with a team to implement solutions.

Qualifications

• BS degree or equivalent experience plus 3 years of SAP CRM experience.
• Experience in supporting SAP CRM area.
• Ability to analyze and document business requirements.
• Willingness to pass background/drug screen.

Responsibilities

• Support SAP CRM area.
• Collaborate with business partners to align technology solutions with business strategies.
• Demonstrate knowledge of customer relationship management to resolve problems.
• Support moderately complex business processes.
• Collect, analyze and document business requirements.
• Work with team to implement solutions.

Skills

SAP CRM

Problem solving

Requirements gathering

Team collaboration

Business alignment

Education

Bachelor's degree or equivalent

Job description

Cintas Corporation in Mason, OH seeks a SAP Functional Analyst Level 2 focusing on CRM to support the SAP CRM area and collaborate with business partners. You will align technology solutions with business strategies and resolve CRM-related problems using your knowledge of customer relationship management.

The role involves collecting and analyzing business requirements, supporting moderately complex processes, and working with a team to implement solutions.