SAP Cloud Transformation Lead

NTT DATA, Inc.; Plano (TX); On-site; USD 74,000 - 129,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid time off

Job summary

NTT DATA is seeking a SAP Project Manager in Plano, TX to lead customer engagements within the ECS/ SAP HANA Enterprise Cloud portfolio. You will coordinate multiple stakeholders, ensure contract adherence, and drive cloud transformation initiatives for key clients.

This role requires strong English communication, client-facing experience, and a proven ability to manage complex, cross-functional projects with global teams. On-site in Plano, EST aligned work hours, travel up to 20%.

Qualifications

• Minimum 4+ years of experience in project management or SAP Operations.
• Minimum 4+ years in a customer-facing role.
• 4–6 years in service management handling multiple clients.
• Knowledge of SAP’s cloud business, cloud/hybrid infra and cloud operations.
• Experience with IT service providers and outsourcing engagements.
• SAP Basis, technology and/or functional knowledge is important.
• Technical infra know-how and virtualization landscape understanding.
• Strong ability to translate between technical and non-technical audiences.

Responsibilities

• Actively drives cloud transformation with key client stakeholders to adopt S/4HANA and cloud standardization.
• Lead the customer engagement, aligning SAP Services, Product support, ECS Partners and customer SI/Hosting Partners.
• Manage engagement administration (staffing, reporting, controlling).
• Oversee delivery of service plans and reactive support requests.
• Host regular status and governance meetings with customers and extended account team.
• Drive transformation towards SAP Cloud Solutions and commercial accountability.
• Maintain customer satisfaction and contractual adherence, report monthly/quarterly metrics.

Skills

Project management

SAP Operations

Customer facing

Service management

SAP cloud / cloud infrastructure

IT outsourcing

SAP Basis

Virtualized infrastructure

Technical communication

Presentation & engagement

Multitasking

Global / international teams

English proficiency

Education

Bachelor’s degree

Advanced degree preferred

Job description

NTT DATA is seeking a SAP Project Manager in Plano, TX to lead customer engagements within the ECS/ SAP HANA Enterprise Cloud portfolio. You will coordinate multiple stakeholders, ensure contract adherence, and drive cloud transformation initiatives for key clients.

This role requires strong English communication, client-facing experience, and a proven ability to manage complex, cross-functional projects with global teams. On-site in Plano, EST aligned work hours, travel up to 20%.