Sanctions Screening Center of Excellence Lead

Bank of America; Richmond (VA); Presencial; USD 85 000 - 110 000; Tempo integral

Resumo da oferta

Bank of America in the United States seeks a leader to oversee a segment or small operations unit within the bank's internal operations, focusing on sanctions screening and compliance. The role emphasizes identifying, analyzing, and resolving complex problems, and implementing new processes to improve efficiency and accuracy.

You will supervise day-to-day activities, manage budgets and staffing, coach team members, and drive continuous improvement while ensuring adherence to policies and

Qualificações

• 1+ year leadership experience.
• 1+ year experience in Operations or Compliance; sanctions experience highly desired.
• Ability to collect, organize and disseminate significant information with attention to detail.
• Experience with Excel and large data aggregation and management.
• Strong attention to detail and problem-solving skills.
• Strong collaboration and influencing skills.
• Fast-paced environment adaptability.
• Ability to develop team members to maximize potential.
• Effective planning, time management and organizational skills.
• Experience working across diverse viewpoints to determine best path forward.

Responsabilidades

• Lead a segment or small operations unit within the bank's internal operations.
• Identify, analyze and resolve complex problems while ensuring policy compliance.
• Develop and implement new processes to improve operating efficiency and workflow accuracy.
• Oversee day-to-day activities of employees and manage budgets and forecasting.
• Coordinate staffing, provide coaching, and drive continuous improvement.
• Align priorities with regulatory requirements and corporate goals.
• Evaluate efficiencies and identify areas for improvement and growth.
• Manage data, metrics, and KPIs to measure process effectiveness.
• Lead risk management and communicate findings to stakeholders.

Conhecimentos

Business Operations Management

Customer Service Management

Performance Management

Process Performance Measurement

Talent Development

Account Management

Client Management

Leadership Development

Process Management

Relationship Building

Hiring and Onboarding

Policies, Procedures, and Guidelines

Process Design

Risk Management

Workforce Analytics

Formação académica

Ferramentas

SQL

Tableau

Descrição da oferta de emprego

Bank of America in the United States seeks a leader to oversee a segment or small operations unit within the bank's internal operations, focusing on sanctions screening and compliance. The role emphasizes identifying, analyzing, and resolving complex problems, and implementing new processes to improve efficiency and accuracy.

You will supervise day-to-day activities, manage budgets and staffing, coach team members, and drive continuous improvement while ensuring adherence to policies and