Samsung Sales Specialist (FT)

2020 Companies; BLOOMINGTON (MN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Weekly pay

On-demand pay via DailyPay

Health, dental, vision benefits

401(k) with company matching

Paid time off & holidays

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Job summary

Samsung Experience Store in Bloomington, MN is seeking a full-time Samsung Sales Experience Specialist to greet customers, uncover needs, and guide them to the right tech solutions. You will diagnose basic device issues and upsell bundles to enhance the customer experience.

Join a dynamic team with weekly pay, competitive benefits, and opportunities for growth. Evening and weekend availability is required in a retail environment, contributing to store targets and customer satisfaction.

Qualifications

• Customer focus and relationship-building with shoppers.
• Ability to persuade customers and close sales.
• Adaptability to changing store conditions and customer needs.

Responsibilities

• Greet every customer with an energetic attitude and engage to uncover needs.
• Guide customers through the sales journey and recommend Samsung solutions.
• Demonstrate basic device troubleshooting and manage service tickets as needed.
• Master upsell of bundles and accessories to increase value per visit.
• Build lasting customer relationships for repeat business and positive word-of-mouth.
• Handle escalations with empathy and resolve issues to a positive outcome.
• Complete product and soft-skills training to stay a Samsung expert.
• Meet store sales goals and contribute to overall performance.

Skills

Customer focus

Drives results

Instills trust

Persuades

Situational adaptability

Job description

Samsung Sales Specialist (FT)# Careers## Samsung Sales Specialist (FT)Apply: Minneapolis, MN: Full time: Posted Today: REQ\\_115694**Job Type:**Regular**Work Location:**Samsung Experience Store 8006 - Bloomington, MN 55425**Overview:****Samsung and 2020 Companies are looking for passionate, full-time Sales Experience Specialists to join the team!** Step into our interactive and fun product theater, where you’ll treat shoppers to an immersive experience with Samsung’s exceptional products and services. As a Sales Experience Specialist, you are the life force of your store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology. With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You'll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you’ll fit right in! **Pay:** $20.00 per hour**Schedule:** Retail schedule with full-time hours; includes evenings and weekends**Work Location:** Samsung Experience Store **Our Benefits*** Competitive compensation, daily team-based incentive potential* Weekly Pay!* On-demand pay options through DailyPay* Comprehensive health, dental, and vision benefits* 401(k) program with company matching* Paid time off and holidays* Scholarship opportunities for employees and families* Employee Assistance Program* Leadership Development Program At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world’s leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.**Job Description:*** Be the life force of the store! Greet every customer with a welcoming and energetic attitude.* Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence.* Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.* Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.* Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.* Build lasting customer relationships that lead to repeat business and positive word-of-mouth.* Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution.* Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.* Crush your personal sales goals while helping the store hit its overall performance targets.**Qualifications*** **Customer Focus:** Building a strong customer relationship and delivering customer-centric solutions.* **Drives Results:** Consistently achieving results, even under challenging circumstances.* **Instills Trust:** Gaining the confidence and trust of others through honesty, integrity, and authenticity.* **Persuades:** Using compelling arguments to gain the support and commitment of others.* **Situational Adaptability:** Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.* You are available to work evenings, weekends, and holidays in a retail environment.**What You Can Expect From 2020 Companies** We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. **2020’s Commitment** We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.