Samsung Sales Specialist- Part Time

2020 Companies, Inc.; New York (NY); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

Weekly pay

On-demand pay through DailyPay

Opportunities for advancement

Competitive compensation

Training and development

Job summary

Samsung Experience Store in Elmhurst, NY is seeking a Sales Experience Associate for an evergreen pipeline. You will greet customers, uncover needs with open-ended questions, and guide them to Samsung solutions.

You'll deliver an engaging, personalized concierge experience to help shoppers fall in love with Samsung technology. This part-time role offers evenings and weekends with a friendly, team-oriented environment.

Qualifications

• Customer-focused approach to building relationships.
• Strong communication and problem-solving abilities.
• Willingness to adapt to varying customer needs and store conditions.

Responsibilities

• Greet customers with energy and a welcoming attitude.
• Ask open-ended questions to uncover needs and propose tailored Samsung solutions.
• Upsell product bundles and accessories to enhance the customer experience.
• Build lasting customer relationships and encourage repeat visits.
• Handle escalations with empathy and resolve issues.
• Complete product and service training to become a Samsung expert.
• Strive to meet personal sales goals and contribute to store targets.

Skills

Customer Focus

Communication

Trust Building

Persuasion

Adaptability

Job description

Job Type:RegularWork Location:Samsung Experience Store 8008 - Elmhurst, NY 11373Overview:This is an evergreen/pipeline role. We are actively building a talent pool for upcoming opportunities within our Samsung Experience Store. Qualified candidates may be contacted as positions become available.Step into our interactive and fun product theater, where you’ll treat shoppers to an immersive experience with Samsung’s exceptional products and services. As a Sales Experience Associate, you are the life force of your store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology.With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You'll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you’ll fit right in!Pay: $19.00 per hourSchedule: Retail schedule with part-time hours; includes evenings and weekendsWork Location: Samsung Experience StoreOur BenefitsCompetitive compensation, daily team-based incentive potentialWeekly Pay!On-demand pay options through DailyPayWork a minimum of 15 hours weeklyOpportunities for advancementExciting work environment to showcase your customer service skillsShare and learn with ongoing training and developmentConsistent schedule to enable a work/life balance or careerAbout Us:At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world’s leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.Job Description:Be the life force of the store! Greet every customer with a welcoming and energetic attitude.Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence.Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.Build lasting customer relationships that lead to repeat business and positive word-of-mouth.Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution.Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.Crush your personal sales goals while helping the store hit its overall performance targets.QualificationsCustomer Focus: Building a strong customer relationship and delivering customer-centric solutions.Drives Results: Consistently achieving results, even under challenging circumstances.Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.Persuades: Using compelling arguments to gain the support and commitment of others.Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.You are available to work evenings, weekends, and holidays in a retail environment.What You Can Expect From 2020 CompaniesWe welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.2020’s CommitmentWe are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.