Samsung Sales Specialist- Part Time

2020 Companies; Houston (TX); Presencial; USD 20 000 - 29 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Weekly Pay

On-demand pay (DailyPay)

Opportunities for advancement

Training and development

Competitive compensation

Flexible part-time hours

Resumo da oferta

Samsung Experience Store in Houston is seeking a Sales Experience Associate to greet customers, understand needs, and guide them to the best Samsung solutions. This evergreen/talent-pool role supports a vibrant, team-first environment with training to become a Samsung expert.

Role emphasizes upselling, relationship-building, and delivering an immersive product experience. Part-time schedule includes evenings and weekends with competitive compensation and weekly pay.

Qualificações

• Customer-focused sales approach.
• Proven ability to build relationships with customers.
• Trustworthy and authentic communication.
• Persuasive communicator across product features.
• Adaptable to changing sales conditions and customer needs.
• Available evenings, weekends and holidays.

Responsabilidades

• Greet customers with welcoming, energetic attitude.
• Ask open-ended questions to uncover needs and propose personalized solutions.
• Guide customers through the sales journey and build Samsung product experiences.
• Provide basic device troubleshooting and facilitate service tickets.
• Recommend product bundles and complementary items to upsell.
• Build lasting customer relationships for repeat business and referrals.
• Handle escalations with empathy and resolve issues.
• Complete product, services, and soft skills training to become a Samsung expert.
• Aim to achieve personal and store sales targets.

Conhecimentos

Customer Focus

Drives Results

Instills Trust

Persuades

Situational Adaptability

Evenings

Weekends

Holidays

Descrição da oferta de emprego

Job Type:

Regular

Work Location:

Samsung Experience Store 8003 - Houston, TX 77056

Overview:

This is an evergreen/pipeline role. We are actively building a talent pool for upcoming opportunities within our Samsung Experience Store. Qualified candidates may be contacted as positions become available.

Step into our interactive and fun product theater, where you’ll treat shoppers to an immersive experience with Samsung’s exceptional products and services. As a Sales Experience Associate, you are the life force of your store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology.

With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You’ll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you’ll fit right in!

Pay: $18.00 per hour

Schedule: Retail schedule with part-time hours; includes evenings and weekends

Work Location: Samsung Experience Store

Our Benefits

• Competitive compensation, daily team-based incentive potential
• Weekly Pay!
• On-demand pay options through DailyPay
• Work a minimum of 15 hours weekly
• Opportunities for advancement
• Exciting work environment to showcase your customer service skills
• Share and learn with ongoing training and development
• Consistent schedule to enable a work/life balance or career

About Us:

At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world’s leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.

Job Description:

• Be the life force of the store! Greet every customer with a welcoming and energetic attitude.
• Be proactive and a true detective, using open-ended questions to discover a customer’s needs and provide personalized, perfect-fit solutions with confidence.
• Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.
• Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.
• Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.
• Build lasting customer relationships that lead to repeat business and positive word-of-mouth.
• Handle customer escalations with empathy and a can-do attitude, turning a negative experience to a positive solution.
• Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.
• Crush your personal sales goals while helping the store hit its overall performance targets.

Qualifications

• Customer Focus: Building a strong customer relationship and delivering customer-centric solutions.
• Drives Results: Consistently achieving results, even under challenging circumstances.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Persuades: Using compelling arguments to gain the support and commitment of others.
• Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.
• You are available to work evenings, weekends, and holidays in a retail environment.

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.