[Samsung Electronics America] Professional Ⅲ, CS Technical Support 채용

Samsung Electronics America; United States; On-site; USD 130,000 - 180,000; Full time

Job summary

Samsung Electronics America, Inc. seeks a Senior Manager, GTM Cycle Planning and Governance to lead cross‑functional cadence and end‑to‑end program management across marketing, sales, finance and accounts teams.

You will own quarterly business reviews, planning cycles and executive governance gates, reporting to the Executive Director of Strategic Product Operations & Governance. The role requires 8+ years in program management or GTM planning, strong PM tool proficiency (MS Project, Smartsheet,

Qualifications

• 8+ years of experience in program management, business operations, or GTM planning.
• Proven track record of managing cross-functional initiatives including quarterly business review processes.
• Strong proficiency with project management tools and MS Office suite.
• Excellent organizational and leadership skills; ability to present to senior leadership.

Responsibilities

• Lead end-to-end GTM cycle planning and governance across functions.
• Coordinate quarterly business reviews, planning cycles, and executive governance gates.
• Partner with cross-functional teams and account leadership to surface risks and dependencies.
• Influence and drive decision-making in a matrixed organizational environment.

Skills

Program management

Cross-functional coordination

Executive governance

Communication to senior leadership

Education

Bachelor's degree in Business, Operations, or a related field

Tools

Microsoft Project

Smartsheet

Asana

PowerPoint

Excel

Job description

Position SummaryThis role is not eligible for immigration sponsorship Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.Role and ResponsibilitiesPosition OverviewBringing Samsung's go-to-market strategy to life requires seamless coordination across functions — and that coordination is what our team drives. We own the operational cadence that keeps strategy, marketing, retail, finance, and accounts teams aligned and moving in the same direction. From GTM planning cycles and quarterly business reviews to executive governance gates, we ensure the right stakeholders have the right information at the right time — and that risks and dependencies are surfaced early and resolved before they impact execution. We are currently seeking a Senior Manager, GTM Cycle Planning and Governance to lead and manage the operational cadence that drives cross-functional alignment and GTM execution across the organization. This role will own the end-to-end program management framework — including quarterly business reviews, planning cycles, and executive governance gates — and will report directly to the Executive Director of Strategic Product Operations & Governance, working closely with cross-functional teams and account team leadership.

Skills and QualificationsMinimum Qualifications:

• Bachelor's degree in Business, Operations, or a related field
• 8+ years of experience in program management, business operations, or GTM planning
• Proven track record of managing complex, cross-functional initiatives including quarterly business review processes in a fast-paced environment
• Strong proficiency in project management tools (e.g., Microsoft Project, Smartsheet, Asana)
• Advanced skills in Microsoft Office Suite including PowerPoint and Excel
• Exceptional organizational skills with the ability to manage multiple workstreams simultaneously
• Strong communication and facilitation skills with experience presenting to and preparing materials for senior leadership

Requires a blend of analytical skills, strategic thinking, relationship building, project management, and organizational influence across a matrixed environment

Preferred Qualifications:

• Experience in consumer electronics, telecom, or retail industries
• PMP or equivalent project management certification
• Familiarity with GTM planning processes including channel strategy, retail execution, and carrier/account management
• Experience working in a matrixed organization with cross-functional stakeholders
• Demonstrated ability to connect quarterly performance insights to strategic planning cycles