Sampling & Fulfillment Lead — Bilingual Ops & Quality

Perennials and Sutherland LLC; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time off 15 days/yr

Eight sick days/yr

10 paid holidays

Medical, dental, vision insurance

401k with company match

Parental leave

Life Insurance

Long-term disability

Employee Assistance Program

Job summary

Perennials and Sutherland, LLC is seeking a Sampling & Fulfillment Supervisor for our Dallas location. The role leads the Sample Fulfillment Team, ensuring on-time project completion and adherence to quality standards while coordinating with production, customer service, product development, and shipping.

The ideal candidate has a BA/BS and 3–5 years of leadership experience in a pick-pack operation, with strong communication skills and proficiency in Microsoft Office and Navision ERP.

Qualifications

• College degree required (BA/BS).
• Bilingual English/Spanish.
• 3–5 years in a leadership role (preferably in a Pick Pack operation).
• Experience identifying, developing, and managing talent.
• Strong interpersonal and communication skills across all levels of an organization.
• Solid computer skills including Microsoft Office.

Responsibilities

• Manage Sample Fulfillment Team and ensure on-time project completion.
• Meet fulfillment cycle time KPIs and maintain quality assurance.
• Ensure worker safety and adherence to company policies.
• Replenish supplies to maintain Fulfillment stock and manage ERP adjustments.
• Coordinate with Sampling Production in Mexico and other departments.

Skills

Bilingual English/Spanish

Leadership experience

Talent development

Interpersonal skills

Project management

Microsoft Office proficiency

Navision ERP familiarity

Multi-project management

Education

BA/BS

Tools

Navision ERP

Job description

Perennials and Sutherland, LLC is seeking a Sampling & Fulfillment Supervisor for our Dallas location. The role leads the Sample Fulfillment Team, ensuring on-time project completion and adherence to quality standards while coordinating with production, customer service, product development, and shipping.

The ideal candidate has a BA/BS and 3–5 years of leadership experience in a pick-pack operation, with strong communication skills and proficiency in Microsoft Office and Navision ERP.