Sample Prep - Spanish/English Technician

Takeda Pharmaceuticals; Georgetown (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a role that focuses on sample processing and customer service. This position is vital in ensuring the quality and safety of plasma units while maintaining compliance with regulations. You will work in a fast-paced environment, providing support to both donors and internal staff. The company offers a comprehensive benefits program, including medical and dental insurance, paid time off, and opportunities for career growth. If you are passionate about making a difference in patients' lives, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Paid Volunteer Time Off

Paid Vacation

Sick Time

Qualifications

• High School Diploma required; experience in a lab or regulated environment is a plus.
• Strong attention to detail and ability to follow SOPs.

Responsibilities

• Prepare plasma units for freezing and testing.
• Provide exceptional customer service to donors and staff.
• Maintain cleanliness and organization of the work area.

Skills

Customer Service

Attention to Detail

Multi-tasking

Communication Skills

Education

High School Diploma or equivalent

Job description

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’sPrivacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About BioLife Plasma Services
Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

OBJECTIVES/PURPOSE
Responsible for all Sample Processing job skills, including preparing plasma units for freezing, preparing samples of plasma for testing, and preparing plasma units and samples for shipment. All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

ACCOUNTABILITIES
Provide exceptional customer service to internal and external customers (5%)
Perform all required duties in the area of Sample Processing (including, but not limited to): (95%)

1. Prepare units for frozen storage.
2. Collect and store samples from plasma units for testing.
3. Perform routine maintenance on the freezer including monitoring freezer and refrigerator temperatures and removing ice buildup.
4. Prepare frozen plasma units and samples for shipping following established protocol.
5. Organize plasma boxes/documents for scheduled shipments and assist in loading shipments.
6. Manage supplies, assist management team with inventory control procedures, break down empty cartons and assist with proper disposal.

DIMENSIONS AND ASPECTS
Technical/Functional (Line) Expertise
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen). Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment. Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Ability to multi-task and work as a team player.

Leadership
Integrity
Fairness
Honesty
Perseverance
Putting the patient at the center
Building trust with society
Reinforcing our reputation
Developing the business

Decision-making and Autonomy
Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
Refers to management team for escalated donor/employee concerns (internal)

Interaction
Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
Attend staff meetings and other team meetings as required.
Good verbal communication and customer service skills.

Innovation
Coordinates with all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.

Complexity
Production environment requiring the ability to walk and stand for the entire work shift. Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee. Requires frequent lifting up to 26 lbs. and occasional lifting of materials 32 lbs. – 50 lbs. Must be able to occasionally work in a cold environment ranging from -20 C (-4 F) to -40 C (-40F). Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:
Essential: High School Diploma or equivalent required
Desired: Experience in a laboratory, hospital, or other regulated environment is a plus.

ADDITIONAL INFORMATION
FLSA Classification (US) - Non-Exempt
Other duties and responsibilities as assigned.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - TX - Georgetown

U.S. Starting Hourly Wage:

$17.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - TX - Georgetown

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

Job Exempt

No