Sample Coordinator I

Charles River Laboratories; Wilmington (MA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Bonus/incentives based on performance

401(k)

Paid time off

Stock purchase program

Health and wellness coverage

Employee and family wellbeing support

Work‑life balance flexibility

Job summary

Charles River Laboratories in Wilmington, MA seeks a Sample Coordinator for the Bacteriology Department. You will receive and organize samples designated for testing by the RADS Laboratories, ensuring proper documentation and workflow.

Training runs Monday–Friday 8:00 am–4:30 pm, with regular schedule Tue–Fri 8:00 am–5:30 pm and Saturday (10:00 am – 2:00 pm or 11:00 am – 3:00 pm). This role requires strong organization, attention to detail, and proficiency with MS Office.

Qualifications

• Bachelor’s degree in biological sciences or AS in related discipline.
• 0-2 years in pharmaceutical/biotech/CRO lab environment.

Responsibilities

• Unpack and inventory sample boxes under supervision.
• Reconcile customer paperwork with submission documents.
• Record incoming shipments in the laboratory data management system.
• Create customer orders in the laboratory data management system.
• Assist with dispersing received samples to the correct testing departments.
• Identify sample submission issues/errors from external clients and report those inaccuracies to senior personnel.
• Prepare communications to internal clients regarding basic sample issues.
• Assist with coordinating shipments from the laboratory.
• Organize and prepare case materials for sample processing such as plates, tubes, etc.
• Use manual and automated processes to prepare and inoculate test samples.
• Use, maintain and troubleshoot equipment.
• Prepare reagents as necessary.
• Adhere to all departmental SOPs, policies, safety procedures and protocols.
• Maintain up to date training records on all procedures and protocols applicable to work duties.

Skills

Organization

Attention to detail

Verbal communication

Written communication

MS Office

Biology knowledge

Education

Bachelor’s degree in biological sciences

Associate's degree in biological sciences

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

We are seeking a Sample Coordinator to work in our Bacteriology Department at our Wilmington, MA location. This individual will be responsible for the receipt and organization of internal and external samples designated for testing by the RADS Laboratories.

Training: Monday-Friday 8:00 am – 4:30 pm
Regular Work Schedule: Tuesday-Friday 8:00 am – 5:30 pm & Saturday (10:00 am – 2:00 pm or 11:00 am – 3:00 pm)

Essential Duties and Responsibilities

• Under direct supervision, unpack and inventory sample boxes
• Reconcile customer paperwork with submission documentation to ensure accuracy
• Under direct supervision record all incoming sample shipments and contents of those shipments in the laboratory data management system.
• Under direct supervision create customer orders in the laboratory data management system.
• Assist with dispersing received samples to the correct testing departments
• Under direct supervision identify sample submission issues/errors from external clients and report those inaccuracies to senior personnel
• Prepare communications to internal clients regarding basic sample issues
• Assist with coordinating shipments from the laboratory
• Organize and prepare case materials for sample processing such as plates, tubes, etc.
• Use manual and automated processes to prepare and inoculate test samples
• Use, maintain and troubleshoot equipment
• Prepare reagents as necessary
• Ability to work in a structured and regulated environment
• Work productively in group situations as well as independently
• Assist in reporting departmental exceptions to the manager or designee as instructed
• Share responsibility for departmental housekeeping and adherence to established safety procedures
• Responsible for proficiency in all related department SOP’s, with general knowledge of the receiving processes
• Maintain skills in using computer programs such as Microsoft Word, Microsoft Excel and others as the need arises
• Maintain up to date training records on all procedures and protocols applicable to work duties
• Adhere to all departmental SOPs, policies, safety procedures and protocols
• Remain organized in a fast‑paced environment
• Perform all other related duties as assigned

Minimum Qualifications

• Bachelor’s degree (B.S.) or Associate's degree (A.S.) in biological sciences or related discipline.
• 0 to 2 years related industry experience in a Pharmaceutical, Biotech, or Contract Research Organization laboratory environment.

Additional Requirements

• Strong organization and prioritization skills.
• Attention to detail and accuracy is a must.
• Effective verbal and written communication skills.
• Employee must have the ability to communicate effectively in a small group or one‑on‑one setting.
• Proficient in MS Office (ie: Word and Excel).

Pay Range

$23.50 per hour

Benefits

• Bonus/incentives based on performance
• 401(k)
• Paid time off
• Stock purchase program
• Health and wellness coverage
• Employee and family wellbeing support programs
• Work‑life balance flexibility

Equal Employment Opportunity

Charles River is an equal opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.

It is unlawful in some states (including Massachusetts) to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.