Salon Receptionist

The Beautiful Group; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading luxury salon and spa operator seeks an energetic receptionist in Scottsdale, AZ. The role involves delivering exceptional customer service, managing retail sales, and assisting with salon operations. Join a dynamic team with opportunities for advancement and a sign-on bonus of up to $2,000!

Benefits

Sign-On Bonus up to $2,000

Guaranteed hourly pay

Uncapped incentive opportunities

Employee recognition company-wide

Opportunities for advancement

Flexible schedules

Sassoon education and product discounts

Full benefits: Medical, Dental, Vision, 401(k)

Qualifications

• Strong interpersonal skills for effective communication.
• Exceptional time management and multi-tasking abilities.

Responsibilities

• Act as the first point of contact with customers.
• Promote and sell services and products.
• Assist with salon operations and manage retail sales.

Skills

Interpersonal Skills

Time Management

Tech-savvy

Tools

Point-of-Sale Systems

Microsoft Office Suite

Job description

Overview

The Beautiful Group is the largest owner and operator of luxury salons and spas in the world. Based in Beverly Hills, California, we operate over 600 locations across North America and Europe, including Regis Salons, MasterCuts, Supercuts UK, Carlton Hair, Hennessy, and others. Our passion is providing a luxurious experience every day, empowering our guests to take on the world.

Position: Receptionist

We are seeking an energetic and personable receptionist responsible for delivering exceptional customer service and communicating effectively with customers and coworkers.

Responsibilities

1. Act as the first point of contact with salon customers, demonstrating a personable approach and knowledge of company promotions, stock items, and salon information.
2. Promote and sell services and products, providing recommendations for additional services or retail products to maximize customer satisfaction.
3. Greet each customer professionally by name, escort clients through the salon, and give salon tours when necessary.
4. Assist with salon operations, including answering telephones, scheduling appointments, stocking shelves, sweeping, and other duties as assigned by the manager.
5. Coordinate promotional sales displays and actively find creative ways to market the salon.
6. Monitor reviews on social media platforms (Yelp, Google reviews, Facebook) and refer customer service issues to the Salon Manager.
7. Manage retail sales for all walk-in customers and handle all POS transactions, including opening and closing the register.

Qualifications

• Strong interpersonal skills with the ability to communicate professionally and courteously with customers, coworkers, and management.
• Exceptional time management skills, sound judgment, and the ability to multi-task.
• Tech-savvy, with experience using point-of-sale systems, Microsoft Office Suite, and scheduling/calendar apps.
• Ability to work a flexible schedule, including nights and weekends.

Why Work Here

• Sign-On Bonus up to $2,000!
• Guaranteed hourly pay
• Uncapped incentive opportunities
• Employee recognition company-wide
• Opportunities for advancement within our brands (e.g., Sassoon, Regis)
• Flexible schedules: full-time and part-time options
• Sassoon education and product discounts
• Partnership with Matrix Education
• Walk-in clientele
• Full benefits: Medical, Dental, Vision, 401(k)