Store Assistant

Salon Services PRO; Scottsdale (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in the beauty distribution sector is seeking a dedicated Store Assistant. In this role, you will be the friendly face of the company, engaging with customers to provide exceptional service and support. You will assist with in-store merchandising, manage stock, and contribute to a welcoming atmosphere. This position offers a fantastic opportunity to be part of a team that values inclusivity and customer satisfaction. If you are passionate about beauty and enjoy working in a dynamic environment, this role is perfect for you!

Qualifications

• Excellent verbal and written communication skills are essential.
• Comfortable using computers and handling cash transactions.

Responsibilities

• Assist customers with a high level of service to minimize complaints.
• Maintain stock and ensure a clean environment for customers.

Skills

Verbal Communication

Written Communication

Customer Service

Mathematical Skills

Instruction Following

Education

High School Diploma

Tools

Point of Sale (POS) Systems

Computer Software

Job description

Who We Are:

At Salon Services PRO, we are proud to be Beauty Business Obsessed. We’re driven by creativity, accountability and the goal of being your ultimate resource.

What started 40 years ago as a small group of professionals with only a handful of products has evolved into your single source of beauty business support. Whether that’s by partnering with brands that create artistry-elevating, time-saving, money-earning tools, providing flexible education opportunities, or simply helping you do you—we’ll be your biggest cheerleaders. We can’t wait to support you.

We center around these four core values:

1. We champion people and are passionate about inclusivity.
2. We are relentless about strengthening your journey.
3. We are accountable to those we serve.
4. We welcome challenges.

What We Do:

Salon Services PRO is a professional beauty distributor based in Washington serving licensed professionals in the beauty and wellness industry. With over 200 employees in 11 states and 27 store locations, we have grown into one of the largest independent professional distributors in the country. We are proud to have a diverse portfolio of 50+ brands that encompass best and brightest beauty brands. Additionally, we offer education, business consulting and other forms of support for today’s licensed beauty professional.

We are currently seeking a Store Assistant to assist with duties including, but not limited to, in-store merchandising, customer service, and POS transactions.

What You’ll Do:

1. Be readily available to assist and support incoming customers, providing a high level of customer service with a goal of 0 customer complaints.
2. Engage customers with excellent customer service to make them feel welcome and comfortable in store.
3. Contribute to sales and inventory goal attainment through promotion of products and excellent customer service.
4. Assist in outbound customer communications by conducting outbound calls, sending or emailing thank you notes, and inviting customers to company-held events.
5. Maintain current knowledge of products and promotions to effectively assist customers.
6. Assemble and disassemble Merchandise and Promotional Displays in a timely manner at the beginning and end of promotional periods.
7. Manage and maintain stock in store.
8. Maintain a clean and presentable environment for customers.
9. All other duties as assigned.

Requirements

Who You Are:

1. Excellent verbal and written communication skills, demonstrated in a clear, concise, accurate, timely and professional manner.
2. Ability to follow instructions with a positive attitude.
3. Comfortable with the use of computers.
4. Comfortable working with numbers, able to apply basic mathematical concepts.
5. Stand and/or sit continuously to perform job functions for a full shift.
6. Ability to lift up to 50 pounds.

Nice-to-Haves:

1. Previous cash handling experience preferred.
2. At least 1 year Retail Sales experience preferred.