Salon Manager

The Lash Lounge; The Colony (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Salon Manager to lead their team and enhance customer experiences. In this pivotal role, you'll oversee operations, manage staff, and ensure the salon's reputation for excellence. Your expertise in permanent makeup will be invaluable as you mentor stylists and drive sales. Join a vibrant team that values professional growth and offers exciting perks, including free salon services and a performance-based bonus. This is your chance to make a significant impact in a thriving environment focused on client satisfaction and team success.

Benefits

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Wellness resources

Free lash extensions

Startup experience

Qualifications

• 3+ years of leadership experience managing teams in a salon or spa setting.
• Strong communication and organizational skills are essential.

Responsibilities

• Oversee staff scheduling and maintain optimal coverage.
• Ensure exceptional customer service and manage client communications.

Skills

Leadership

Communication Skills

Problem-Solving

Organizational Skills

Customer Service

Education

Business degree

Esthetician certification

Comparable industry experience

Tools

MindBody

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Wellness resources

GROW WITH US!

Ready to lead a new business to success? Passionate about developing lash stylists and sales consultants while leveraging your permanent makeup expertise? Join our team and make an impact! Submit your resume today.

ABOUT US

The Lash Lounge is America's premier lash extension salon with over 100 locations nationwide. Our comprehensive service menu includes tinting, threading, and more in a warm, inviting atmosphere where the health of our clients' natural lashes is our priority.

THE ROLE

As Salon Manager, you'll deliver exceptional customer experiences while making key leadership decisions and serving as the vital link between stylists and ownership. This pivotal position shapes our salon's reputation and culture.

RESPONSIBILITIES

Operations Management

• Oversee staff scheduling and maintain optimal coverage
• Track performance metrics: sales, guest counts, inventory, and operational costs
• Manage POS system and daily financial reconciliation

Client Experience

• Uphold our "Gold Standard" customer service in all interactions
• Supervise appointment scheduling and client communications
• Maintain meticulous client records and documentation

Salon Management

• Conduct inventory management and product ordering
• Ensure salon cleanliness and professional appearance
• Leverage permanent makeup knowledge for consultations and staff training
• Support promotional events and brand-building initiatives

QUALIFICATIONS

Leadership Experience

• 3+ years managing teams of 3 or more
• Proven ability to mentor staff and create collaborative environments
• Strong problem-solving with effective owner communication

Professional Background

• 3+ years in front desk sales (salon/spa or membership setting preferred)
• Permanent makeup knowledge required
• Experience with MindBody or equivalent salon software

Key Attributes

• Exceptional communication and organizational skills
• Commitment to ongoing professional development
• Detail-oriented with consistent adherence to brand standards

Education

• Business degree, esthetician certification, or comparable industry experience

WHY JOIN OUR TEAM?

• Salary; commensurate with experience (Base salary + Sales & Performance Bonus)
• Free lash extensions and all other salon services
• Build a great startup experience