Salon Host

Tune Up "The Manly Salon"; Gainesville (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly wage

Product discounts

Professional growth opportunities

Job summary

Tune Up "The Manly Salon" in Gainesville, GA seeks a professional Salon Host to welcome guests, manage front desk operations, and drive a premium grooming experience from check-in to checkout.

Responsibilities include scheduling, POS transactions, upselling products, and maintaining a spotless, inviting reception area. Prior hospitality or salon reception experience is a plus, with opportunities for advancement.

Qualifications

• Technical skill: Zenoti scheduling and POS experience preferred but not required.
• Strong verbal, friendly, and professional communication.
• Ability to multitask in a busy front desk environment.
• Willingness to perform light cleaning duties during shifts.
• Hospitality or salon reception experience is a plus.

Responsibilities

• Greet clients and manage check-in, offering beverages.
• Answer calls and text messages promptly and professionally.
• Book and reschedule appointments using Zenoti.
• Coordinate daily flow of appointments and minimize wait times.
• Process payments accurately via POS.
• Promote and sell retail hair and grooming products.
• Maintain front desk cleanliness and retail displays.
• Restock supplies and ensure premium presentation.

Skills

Verbal communication

Multitasking

Organization

Cleaning stamina

Professionalism

Customer service

Tools

Zenoti salon software

Job description

Benefits:

• 401(k)


• Bonus based on performance


• Company parties


• Competitive salary


• Dental insurance


• Employee discounts


• Flexible schedule


• Free uniforms


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance

Position Summary

We are seeking a professional, detail-oriented, and welcoming Salon Host to serve as the first point of contact for our premier men's hair salon. The Salon Host manages front desk operations, coordinates client scheduling, executes retail sales, and ensures the shop remains clean, orderly, and highly presentable. This role is essential to providing a seamless, premium grooming experience from the moment a client walks through our doors until they check out.

Key Responsibilities

Client Experience & Front Desk Operations

Greet every client warmly upon arrival, manage the check-in process, and offer complimentary beverages.

Answer incoming phone calls and text messages promptly and professionally, answering inquiries and managing client communication.

Book, reschedule, and optimize client appointments utilizing the Zenoti salon management platform. [1, 2]

Coordinate the daily flow of appointments and walk-ins, monitoring stylist schedules and managing wait lists efficiently to minimize client wait times.

Handle client check-outs by processing credit card, cash, and digital transactions accurately through the Zenoti Point of Sale (POS) system.

Promote and sell retail hair, beard, and grooming products, maintaining accurate product knowledge to help drive retail revenue.

Cleaning & Shop Maintenance Duties

Maintain the absolute cleanliness and visual appeal of the front desk, waiting lobby, and retail display shelves throughout the shift.

Sweep the front lobby floor and walkways regularly to keep the client entrance entirely free of hair and debris.

Perform routine sanitization and wiping down of frequently touched surfaces, including payment terminals, door handles, and waiting area tables.

Manage salon laundry by collecting, washing, drying, folding, and stocking clean towels and capes for the styling team.

Monitor, restock, and clean the beverage and refreshment station to ensure a premium presentation for guests.

Empty trash and recycling receptacles at the front desk and reception area as needed.

Complete daily opening or closing cleaning checklists, ensuring the salon is fully prepped, sanitized, and organized for business.

Qualifications & Skills

Technical Skill: Experience or strong familiarity with Zenoti salon software for scheduling and point-of-sale operations is preferred BUT NOT REQUIRED.

Communication: Exceptional verbal communication skills with a friendly, confident, and polite demeanor both in person and over the phone.

Organization: Proven ability to multitask, prioritize tasks, and manage a busy front desk lobby without losing focus.

Cleaning Stamina: Willingness and physical ability to perform continuous light cleaning duties (sweeping, wiping surfaces, lifting laundry baskets) throughout a shift.

Professionalism: A neat, professional appearance and personal style that complements a modern men's grooming brand.

Experience: Previous experience in hospitality, salon reception, retail, or client-facing customer service roles is an asset. [1]

Compensation & Benefits

Competitive hourly wage.

Product and service discounts.

Professional growth opportunities within a thriving salon environment.