Salon Front Desk Sales Associate

The Brow Bar Beauty Co.; Dallas (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Company parties

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

The Brow Bar Beauty Co. is seeking a driven Guest Happiness Team (GHT) Front Desk Sales Associate based in Dallas, Texas. This role is crucial for managing the front desk experience while driving revenue and ensuring guest retention through exceptional service.

Responsibilities include overseeing daily operations, converting leads, and driving retail sales. A minimum of 1 year in customer service and excellent communication skills are required. Join us for a performance-driven environment that offers competitive benefits.

Qualifications

• Minimum 1 year of customer service experience required.
• Sales experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Manage daily front desk operations, including guest check-in and checkout.
• Deliver a high-level guest experience from arrival to departure.
• Convert inbound and outbound leads into booked appointments.

Skills

Customer service

Sales experience

Strong communication skills

Organized and detail-oriented

Bilingual (preferred)

Tools

Booking software/CRM systems

Job description

Benefits

• Company parties
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Job Summary

We are seeking a driven Guest Happiness Team (GHT) Front Desk Sales Associate to join our team. This role serves as the face and voice of The Brow Bar Beauty Co., managing the front desk experience while driving revenue and guest retention.

As our GHT (Guest Happiness Team) Front Desk Sales Associate, you will be responsible for creating a polished, high-end first and last impression for every guest. You will manage check-ins and checkouts, oversee daily front desk operations, and actively contribute to salon growth through sales, pre-booking, and lead conversion.

This position is performance-driven and plays a critical role in retail sales, service upgrades, booking consistency, and overall guest satisfaction.

Must be available to work Wednesday-Saturday.

Responsibilities

• Manage daily front desk operations, including guest check-in and checkout
• Deliver a high-level guest experience from arrival to departure
• Convert inbound and outbound leads into booked appointments through calls, texts, email, and social media
• Drive retail sales and recommend service upgrades
• Secure pre-bookings to increase retention and utilization
• Follow up with past guests to maintain relationships and fill open availability
• Track and work toward daily, weekly, and monthly sales goals
• Maintain organization and presentation of the front desk and retail space
• Support marketing initiatives, events, and influencer partnerships
• Communicate effectively with service providers to ensure smooth daily operations

Qualifications

• Minimum 1 year of customer service experience required
• Sales experience preferred
• Strong communication and interpersonal skills
• Organized, detail-oriented, and comfortable using booking software/CRM systems
• Professional, polished, and confident presence
• Bilingual preferred not required.