Salon Coordinator

Sport Clips, Inc.; City of Rochester (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Ongoing training

Employee discounts

Career growth

Mental health support

Job summary

Sport Clips, Inc. in Rochester, NY is seeking a dynamic Salon Coordinator to join our team. You will greet clients, answer calls, keep the reception area organized, and support smooth salon operations from check-in to the cutting floor.

Ideal candidates have strong communication, organization, and computer skills. You will handle transactions, assist with retail sales, monitor inventory, and participate in local marketing efforts. Training and employee discounts are available.

Qualifications

• Experience in customer service, front desk, or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, including Microsoft Office and basic social media.
• Ability to handle multiple tasks in a fast-paced environment.
• Friendly, professional demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients with a warm, welcoming attitude and ensure a positive experience from entry.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean, organized reception area and retail displays.
• Handle financial transactions, cash handling, and credit card processing.
• Assist in retail sales with product knowledge and recommendations.
• Monitor and maintain salon inventory; place orders as needed.
• Collaborate with the salon team to ensure smooth flow from reception to cutting floor.
• Complete secondary duties assigned by the Store Manager (cleaning, stocking, etc.).
• Assist in local marketing efforts and social media updates.
• Participate in Sport Clips training.

Skills

Customer service

Reception

Communication

Multitasking

Microsoft Office

Social media

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities:

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications:

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits:

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably

Location Information:

300 Hylan Dr
Rochester, NY 14623