Salon Coordinator

Sport Clips Haircuts; Wake Forest (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts on salon services

Mental health support at no cost

Friendly team environment

Career growth opportunities

Job summary

Sport Clips Haircuts is hiring a Salon Coordinator in Wake Forest, NC. This role involves greeting clients, managing calls, organizing the reception area, and ensuring smooth salon operations. If you have a passion for the beauty industry and strong organizational skills, we encourage you to apply!

The ideal candidate will possess a friendly demeanor and may have previous customer service experience. Opportunities for career growth and employee discounts are available.

Qualifications

• Previous experience in customer service or front desk preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Friendly demeanor with a passion for the beauty industry.

Responsibilities

• Greet clients warmly to ensure a positive experience.
• Answer phone calls and address inquiries professionally.
• Maintain a clean and organized reception area.
• Handle financial transactions like cash and credit payments.
• Assist in retail sales with product knowledge.
• Monitor salon inventory and place supply orders.
• Collaborate with the team to ensure smooth operations.
• Participate in Sport Clips training.

Skills

Excellent communication

Organizational skills

Customer service experience

Basic social media proficiency

Time management

Tools

Microsoft Office

Job description

Overview

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.
• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support - provided by employer at no cost to you!

Benefits & Perks

• Location-specific information and benefits are provided by the employer where applicable.

Location

11841 Retail Dr.
Wake Forest, NC 27587