Salon Coordinator

Sport Clips Haircuts; Beaver Falls (Beaver County); On-site; USD 32,000 - 52,000; Full time

Job summary

Sport Clips Haircuts is seeking a dynamic Salon Coordinator to join our team and help deliver outstanding customer service while ensuring smooth salon operations. The role centers on friendly client interactions, reception duties, and supporting sales and inventory tasks.

The ideal candidate possesses strong communication skills, is organized, can multitask in a fast-paced setting, and is comfortable using Microsoft Office and social media basics.

Qualifications

• Excellent communication and customer service abilities.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Proficiency in computer applications including Microsoft Office and basic social media platforms.

Responsibilities

• Greet clients and ensure a positive experience from arrival.
• Answer phones and address client inquiries promptly and professionally.
• Maintain a clean, organized reception area and retail displays.

Skills

Customer service

Communication

Organization

Computer literacy

Multitasking

Friendly demeanor

Tools

Microsoft Office

Job description

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in
• Answer phone calls and address client inquiries promptly and professionally
• Maintain a clean and organized reception area, including retail displays
• Handle financial transactions, including cash handling and processing credit card payments
• Assist in retail sales by providing product knowledge and recommendations to clients
• Monitor and maintain salon inventory, placing orders for supplies as needed
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions
• Participate in Sport Clips training

Qualifications

• Excellent communication and customer service abilities
• Strong interpersonal skills and the ability to collaborate effectively
• Organized, detail-oriented, and able to multitask
• Proficiency in computer applications, Microsoft Office, and basic social media platforms
• Ability to handle multiple tasks and work in a fast-paced environment
• A friendly and professional demeanor with a passion for the beauty industry
• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required