Salon Coordinator

Sport Clips Haircuts; West Bend (WI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Ongoing training and professional development

Employee discounts on services and products

Supportive team environment

Opportunities for career growth

Mental health support

Job summary

Sport Clips Haircuts in West Bend, Wisconsin is looking for a Salon Coordinator to manage client interactions and ensure smooth salon operations. The ideal candidate should have a passion for the beauty industry and excel in customer service.

Key responsibilities include greeting clients, managing inquiries, handling transactions, and assisting with inventory and marketing efforts. The position offers professional development and a supportive team environment.

Qualifications

• Previous experience in customer service, receptionist, or salon coordination preferred.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet clients with a warm attitude upon arrival.
• Answer phone calls and address client inquiries professionally.
• Maintain an organized reception area and manage salon inventory.
• Assist in retail sales and handle financial transactions.

Skills

Customer service experience

Communication skills

Organizational skills

Computer proficiency

Multitasking

Friendly demeanor

Job description

Overview

Sport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. If you have a passion for the beauty industry, excellent organizational skills, and a friendly demeanor, we invite you to apply for this exciting position.

Key Responsibilities

• Greet clients with a warm and welcoming attitude, ensuring they have a positive experience from the moment they walk in.
• Answer phone calls and address client inquiries promptly and professionally.
• Maintain a clean and organized reception area, including retail displays.
• Handle financial transactions, including cash handling and processing credit card payments.
• Assist in retail sales by providing product knowledge and recommendations to clients.
• Monitor and maintain salon inventory, placing orders for supplies as needed.
• Collaborate with the salon team to ensure a smooth flow of operations from the reception area to the cutting floor.
• Complete secondary responsibilities as assigned by the Store Manager such as vacuuming, cleaning stations, prepping stations, laundry, sanitation, and stocking.
• Assist in marketing efforts, including local neighborhood marketing, social media updates and promotions.
• Participate in Sport Clips training.

Qualifications

• Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficiency in computer applications, Microsoft Office, and basic social media platforms.
• Ability to handle multiple tasks and work in a fast-paced environment.
• A friendly and professional demeanor with a passion for the beauty industry.

Benefits

• Ongoing training and professional development.
• Employee discounts on salon services and retail products.
• Friendly and supportive team environment.
• Opportunities for career growth within the salon.
• Mental health support – provided by employer at no cost to you.
• Recently named best CEO for Women, Best CEO for Diversity and Best Company for Career Growth by Comparably.