Salon Coordinator

Blo Blow Dry Bar; Homewood (AL); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Employee discounts

Flexible schedule

Résumé du poste

Blo Homewood is seeking a Salon Coordinator who will be the first point of contact for clients, ensuring smooth salon operations. The role involves managing appointments, providing exceptional customer service, and working collaboratively with the salon team to foster a welcoming environment. Applicants should have a high school diploma and preferably previous experience in customer service or salon roles.

Qualifications

• Previous experience in receptionist or customer service preferred.
• Strong organizational and multitasking abilities required.
• Professional appearance and demeanor essential.

Responsabilités

• Manage client relations and appointment bookings.
• Maintain clean and organized reception area.
• Support salon operations including retail sales.

Connaissances

Communication

Interpersonal Skills

Organizational Skills

Multitasking

Formation

High school diploma or equivalent

Outils

Salon software

Point-of-sale systems

Microsoft Office

Google Workspace

Description du poste

Benefits:

Competitive salary

Employee discounts

Flexible schedule

Job Summary:

The Salon Coordinator is the first point of contact for clients and plays a key role in ensuring the smooth and efficient operation of the salon. This role involves managing appointments, providing excellent customer service, supporting the salon team, and maintaining an organized and welcoming front desk.

Key Responsibilities:

Client Relations:

Greet all clients in a warm, friendly, and professional manner.

Manage phone, online, and in-person appointment bookings.

Handle client check-ins and check-outs, including processing payments and scheduling follow-ups.

Respond to client inquiries, concerns, and complaints promptly and professionally.

Administrative Duties:

Maintain a clean and organized reception area.

Manage daily appointment schedules and coordinate stylist availability.

Maintain accurate client records, including contact information and service history.

Ensure all front desk systems and procedures are followed consistently.

Support Salon Operations:

Assist with retail product sales and restocking displays.

Monitor inventory levels for retail and salon supplies; report low stock to management.

Help coordinate team schedules and communicate changes effectively.

Support salon events and promotions as needed.

Team Collaboration:

Work closely with stylists, assistants, and management to ensure a seamless client experience.

Foster a positive and professional atmosphere within the salon.

Provide occasional support in training new front desk or support staff.

Qualifications:

High school diploma or equivalent required.

Previous experience in a receptionist, customer service, or salon-related role preferred.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficient with salon software, point-of-sale systems, and Microsoft Office (or Google Workspace).

Professional appearance and demeanor.

Working Conditions:

Fast-paced, client-facing environment.

Must be available to work evenings and weekends as needed.

May require standing for extended periods and light lifting (e.g., product boxes).

*Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. All employment and hiring decisions are made by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.