Job Description
Entry‑level sales position capable of supporting the DIY business and achieving sales and service objectives. The role requires good knowledge of store systems, basic automotive and parts knowledge, and the ability to source from stores, hubs, PDQ, and external suppliers. Understanding of store inventory and maintenance processes is essential. The position can be part‑time or full‑time. Fleet safety certification is preferred.
Primary Responsibilities
- Provide excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales targets.
- Provide DIY services including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Manage inventory processes: truck put‑away, shootouts, cycle counts, back stock, etc.
Secondary Responsibilities
- Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
- General stocking: truck stocking and back stock.
- Safely deliver parts to customers as needed.
Success Factors
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge.
- Operating POS and parts lookup systems.
- Expertise in testing and diagnostic equipment for DIY service.
Essential Job Skills
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers,>
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
- Ability to work various days, evenings, and weekends as needed.
Prior Experience for Success
- 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
What is a Store Driver?
Entry‑level store position responsible for delivering parts to commercial customers and assisting with task and inventory processes in the store. The role can be part‑time or full‑time and must be fleet safety certified.
Primary Responsibilities (Driver)
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyers.
- Daily collection of credit accounts.
Secondary Responsibilities (Driver)
- Maintain store cleanliness: floors, bathrooms, facing, dusting, parking lot.
- General stocking: truck stocking and back stock.
Success Factors (Driver)
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (back stock) and store equipment.
Essential Job Skills (Driver)
- Communicate effectively and build strong relationships with, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure.
- Ability to work various days, evenings, and weekends as needed.
Prior Experience (Driver)
- Automotive parts experience preferred.
- Certificates, licenses, registrations.
- Must have a valid driver’s license and be fleet safety certified.
Physical Demands
The physical demands and work environment described here represent those necessary to perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly walk or stand, handle or feel items with hands, reach, climb, balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 50 lb and occasionally up to 100 lb. Vision requirements include close, distance, color, depth perception, and focus adjustment.
Work Environment
The work environment includes indoor and occasional outdoor tasks, exposure to weather, mechanical parts, high and precarious places, chemicals, electrical shock, explosives, vibration, and moderate noise levels.
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