Job Description
Entry‑level sales position that supports the DIY business and helps achieve sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The salesperson must source from stores, hubs, PDQ, and external suppliers, and maintain a deep understanding of store inventory and maintenance processes. This position may be part‑time or full‑time, and fleet safety certification is preferred.
Primary Responsibilities
- Provide an excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goals and help the store meet its sales targets.
- Perform DIY services including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Manage inventory processes such as truck putaway, shoot‑outs, cycle counts, back stock, etc.
Secondary Responsibilities
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot.
- Support general stocking, including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Success Factors
- Basic driving and navigation ability.
- Proficiency with delivery board system.
- Friendly communication skills.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Knowledge of parts and automotive systems.
- Operating POS and parts lookup systems.
- Expertise with testing and diagnostic equipment for DIY service.
Essential Job Skills
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
Prior Experience
- 2–3 years of successful sales experience in a diverse retail environment, delivering superior customer experiences.
Store Driver Description
Entry‑level store position that delivers parts to commercial customers and assists with store inventory processes. The position may be part‑time or full‑time and requires fleet safety certification.
Primary Responsibilities (Driver)
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyer.
- Daily collection of credit accounts.
Secondary Responsibilities (Driver)
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot.
- Support general stocking, including truck stocking and back stock.
Success Factors (Driver)
- Basic driving and navigation ability.
- Proficiency with delivery board system.
- Friendly communication skills.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (back stock) and store equipment.
Essential Job Skills (Driver)
- Communicate effectively and build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Work an assortment of days, evenings, and weekends as needed.
Prior Experience (Driver)
- Automotive parts experience is preferred.
- Certificates, licenses, registrations.
- Must have a valid driver’s license and be fleet safety certified.
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. The employee will predominantly be walking or standing, must be able to talk and hear, use hands and fingers to handle, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The employee usually works inside; occasionally outside and may be exposed to various weather conditions while installing batteries and wiper blades. The employee may also be exposed to moving mechanical parts, high precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.
California residents: Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures