Salesperson/Store Driver Store 8488

Advance Auto Parts; Garner (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive retailer in North Carolina is seeking an entry-level sales associate to support DIY customers and achieve sales objectives. The role requires knowledge of store systems, automotive parts, and excellent communication skills. You'll assist customers in-store, over the phone, and deliver parts as needed. Part-time and full-time positions are available, and prior sales experience is preferred.

Qualifications

• Ability to communicate effectively with customers and colleagues.
• Experience in a retail or customer service environment.
• Familiarity with automotive parts would be a plus.

Responsibilities

• Provide excellent service to customers, both in-store and over the phone.
• Achieve personal and store sales goals.
• Deliver parts to customers and assist with inventory processes.

Skills

Sales experience

Customer service

Basic math

Communication

Basic driving/navigation

Education

High school diploma or equivalent

Tools

POS systems

Inventory systems

Job description

Job Description

Entry level sales position capable of supporting the DIY business and achieving our sales and service objectives. The role requires a solid knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The role must be able to source parts from stores, hubs, PDQ, and external suppliers, and have in-depth knowledge of store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.

Primary Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls.
• Achieve personal sales goal and help store achieve its sales goals.
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards.
• Responsible for inventory processes including truck put-away, shoot-outs, cycle counts, back stock, etc.

Secondary Responsibilities

• Store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• General stocking, including truck stocking and back stock.
• Safely deliver parts to customers as needed.

Success Factors

• Basic driving and navigation ability.
• Ability to use delivery board system.
• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems and store equipment.
• Parts and automotive system knowledge and skills.
• Operating POS and parts lookup systems.
• Expertise at testing and diagnostic equipment for DIY service.

Essential Job Skills

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Salesperson Up for Success

• 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.

What is a Store Driver?

Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.

Primary Responsibilities

• Safely deliver parts to customers as needed.
• Pick and stage parts for customer orders.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyer.
• Daily collection of credit accounts.

Secondary Responsibilities

• Store cleanliness (floors, bathrooms, facing, dusting, parking lot).
• General stocking, including truck stocking and back stock.

Success Factors

• Basic driving and navigation ability.
• Ability to use delivery board system.
• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Operating inventory systems (back stock) and store equipment.

Essential Job Skills

• Communicate effectively and build strong relationships with customers, peers and management.
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to work an assortment of days, evenings, and weekends as needed.

Prior Experience that Sets a Driver Up for Success

• Automotive parts experience is preferred.
• Certificates, licenses, registrations.
• Must have a valid driver's license and be fleet safety certified.

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.