Job Description
Entry level sales position capable of supporting the DIY business and achieving sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge, and basic part knowledge. The ability to source from stores, hubs, pdq, and external suppliers. In-depth knowledge of store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities (Sales)
- Provide an excellent selling experience for DIY customer visits and phone calls.
- Achieve personal sales goals and help the store achieve its sales targets.
- Provide DIY services including battery installation, testing, wiper installs, etc.
- Maintain store product and operational standards.
- Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
Secondary Responsibilities (Sales)
- Store cleanliness (floors, bathrooms, facing, dusting, parking lot).
- General stocking including truck stocking and back stock.
- Safely deliver parts to customers as needed.
Success Factors (Sales)
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems and store equipment.
- Parts and automotive system knowledge skills.
- Operating POS and parts lookup systems.
- Expert at testing and diagnostic equipment for DIY service.
Essential Job Skills for Sales Success
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience for Sales Success
- 2–3 years of successful sales experience in a diverse retail environment, providing superior customer experiences.
Primary Responsibilities (Driver)
- Safely deliver parts to customers as needed.
- Pick and stage parts for customer orders.
- Pick up returns and cores.
- Drop off weekly/monthly sales flyer.
- Daily collection of credit accounts.
Secondary Responsibilities (Driver)
- Store cleanliness (floors, bathrooms, facing, dusting, parking lot).
- General stocking including truck stocking and back stock.
Success Factors (Driver)
- Basic driving and navigation ability.
- Ability to use delivery board system.
- Friendly communication.
- Ability to locate and stock parts.
- Safety knowledge and skills.
- Operating inventory systems (Back stock) and store equipment.
Essential Job Skills for Driver Success
- Communicate effectively and build strong relationships with customers, peers, and management.
- Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals.
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to work an assortment of days, evenings, and weekends as needed.
Prior Experience for Driver Success
- Automotive parts experience is preferred.
- Certificates, Licenses, Registrations.
- Must have a valid driver's license and be fleet safety certified.
Physical Demands
The employee must predominantly be walking or standing. Required to talk, hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds. Specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics are representative of those encountered while performing essential functions. Usually working inside; occasionally outside and exposed to various weather conditions while installing batteries and wiper blades. Occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. Noise level is usually moderate.
Compensation Range
USD 17.55 per hour – USD 18.65 per hour.
Benefits Information
https://jobs.advanceautoparts.com/us/en/benefits
Equal Opportunity Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other federal, state or local protected class.