Salesperson - Century BMW

Sonic Automotive, Inc.; Greenville (SC); In loco; USD 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Sonic Automotive, Inc. is seeking a Salesperson for Century BMW in Greenville, SC. The selected candidate will be responsible for responding to customer inquiries, maintaining CRM data, and ensuring high customer satisfaction through effective communication.

This role requires professionalism and the ability to perform all essential duties, including collecting customer feedback via phone surveys and compiling reports.

Competenze

• Ability to respond to inquiries with professionalism.
• Proficiency in entering data into CRM.
• Experience with customer surveys and reporting.

Mansioni

• Respond to inquiries accurately and courteously.
• Enter customer data promptly into CRM.
• Conduct phone surveys to gauge customer satisfaction.
• Utilize lead management tools effectively.
• Compile necessary reports and documentation on time.

Conoscenze

Customer service

Data entry

Lead management

Communication

Descrizione del lavoro

Salesperson - Century BMW in Greenville, SC at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Century BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Duties and Responsibilities:

• Respond to internet inquiries with courtesy, accuracy and professionalism
• Promptly and accurately enter all customer inquiry data into the CRM.
• Conduct phone surveys to assess customer preferences and quality of experience
• Effectively utilize lead management tools
• Compile all necessary reports, forms and other documentation on a timely basis
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Preferred Qualifications

All your information will be kept confidential according to EEO guidelines.