Salesforce Training Program Manager (Instructional Designer Focus)

Russell Tobin; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Salesforce-savvy Instructional Designer to manage training experiences for commercial teams. The role involves designing training materials, conducting sessions, and working closely with stakeholders to align training with business needs. Candidates should have experience in adult learning, training systems, and a solid understanding of SFDC.

Benefits

Comprehensive healthcare coverage

401(k) retirement savings plan

Employee discounts with preferred vendors

Life and disability insurance

Legal support

Qualifications

• 1-2 years as a Program Manager; Agile background is a plus.
• 3-5 years training on SFDC; experience with sales teams preferred.
• Knowledge of learning management systems (LMS) is a plus.

Responsibilities

• Lead instructor-led training sessions and manage training materials.
• Conduct training needs analysis and customize delivery for local markets.
• Gather feedback and review adoption metrics to improve training effectiveness.

Skills

Project Management

Training Experience

Adult Learning

Instructional Design

Agile Methodologies

Data Analysis

Job description

Salesforce Training Program Manager (Instructional Designer Focus)

Salesforce Training Program Manager (Instructional Designer Focus)

This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$78.00/hr - $84.00/hr

Direct message the job poster from Russell Tobin

Senior Associate Recruiter | Nationwide Enterprise Recruitment | Focused on Building Lasting Client & Candidate Relationships

Russell Tobin & Associates is currently seeking a Salesforce-savvy Instructional Designer to work for one of our top global tech clients! In this role, you will help manage the training experience by leading instructor-led trainings, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams.

*seeking candidates with strong experience in SFDC*

Pay: $78-$84/hr. depending on experience

Location: Remote- U.S.

Schedule: M-F8a-5p

As a Program Manager you will own the training materials design, track on their progress and align with different stakeholders on the status. You will also conduct training need analysis and align between global standards and local markets needs to be customized.

Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps, including:

• Creating instructor-led training events
• Inviting teams to ILT and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.)
• Manage implementation of course curriculum, tracking participation of bout ILT and elearning
• Following-up with managers about participation and attendance
• Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training
• Host ongoing office hours and follow-up training sessions, as requested and required
• Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team
• Review adoption metrics with the central team and look for opportunities to drive long-term tool adoption
• In partnership with the central training team, support the creation of additional training materials and job aides
• Work closely with regional stakeholders to address their needs and resolve requests
• Ability to simplify complex concepts through stories and examples
• Able to engage audiences both virtually and in person
• Be open to the hustle, we are a small team with great responsibility!
• Works closely with instructional designers and trainers to develop and update training curriculum.
• Flexible and willing to support other critical team projects with the same skillset as priorities shift.

What You'll Need

• 1-2 years of experience as a Program Manager. Agile methodologies background is a plus.
• 3- 5 years of experience training on systems, particularly SFDC. Previous experience with sales or training sales teams a major plus.
• Experience in adult learning, training, design thinking and/or instructional design .
• Advanced understanding of the SFDC platform and its functionality.
• Ability to manage projects and deliverables within tight timelines
• Experience or knowledge of learning management systems (LMS)
• Ability to translate data from feedback to improvements to both content and process
• Agility, focus and the ability to move are critical.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Training, Project Management, and Sales

• Industries

  Technology, Information and Media

Referrals increase your chances of interviewing at Russell Tobin by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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