Salesforce Technical Delivery Manager

MACHINE LEARNING TECHNOLOGIES LLC; King of Prussia (PA); On-site; USD 89,000 - 126,000; Full time

Job summary

MACHINE LEARNING TECHNOLOGIES LLC is seeking an experienced Salesforce Technical Delivery Manager to lead delivery, governance, and continuous enhancement of Salesforce and related applications across Sales, Customer Service, Portals, Onboarding, and Enterprise Integrations.

You will own end-to-end delivery of strategic Salesforce initiatives, collaborating with business stakeholders, product owners, architects, and global delivery teams to ensure successful execution, high-quality releases, and

Qualifications

• 14+ years of IT experience with at least 5 years leading enterprise Salesforce delivery programs.
• Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and enterprise integrations.
• Strong understanding of Salesforce architecture, release management, and DevOps tools such as Copado, Azure DevOps, or GitHub.
• Experience managing distributed delivery teams and external implementation partners.
• Exceptional stakeholder management, communication, and leadership skills.

Responsibilities

• Lead end-to-end delivery of Salesforce programs from requirements through deployment and hyper care.
• Manage global onsite/offshore teams, including Technical Leads, Business Analysts, QA teams, and Project Managers.
• Drive delivery governance, release planning, risk management, budget tracking, and executive reporting.
• Partner with business stakeholders to align technology solutions with business objectives.
• Review solution designs and provide guidance on Salesforce architecture, integrations, and platform best practices.
• Oversee integrations with Salesforce, MuleSoft, Kafka, Azure services, ERP systems, MDM platforms, and third-party applications.
• Ensure adherence to SDLC, Agile, DevOps, security, and compliance standards.
• Facilitate executive steering committees, status reviews, and cross-functional leadership meetings.

Skills

IT leadership

Stakeholder management

Salesforce delivery

Communication

Agile/Scrum

Education

Salesforce Administrator

Salesforce Platform App Builder

Salesforce Platform Developer I/II

Sales Cloud Consultant

Service Cloud Consultant

Application Architect

System Architect

PMP

CSM or Agile Scrum Certification

Tools

Copado

Azure DevOps

GitHub

Salesforce Integrations

Job description

Job ID

J54604

Job Title

Salesforce Technical Delivery Manager

Location

King of Prussia, PA

Duration

12 Months + Extension

Bill Rate

$78/hour (C2C)

Job Type

W-2, 1099, C2C

Client

To Be Discussed Later

Work Authorization

US Citizen, Green Card, OPT-EAD, CPT, H-1B, H4-EAD, Other

Position Summary

We are seeking an experienced Salesforce Technical Delivery Manager to lead the delivery, governance, and continuous enhancement of Salesforce and Commercial Applications supporting Sales, Customer Service, Customer Portals, Customer Onboarding, and Enterprise Integrations.
This role will own end-to-end delivery of strategic Salesforce initiatives, partnering closely with business stakeholders, product owners, architects, and global delivery teams to ensure successful execution, high-quality releases, and business value realization.

Key Responsibilities

• Lead end-to-end delivery of Salesforce programs from requirements through deployment and hyper care.
• Manage global onsite/offshore teams, including Technical Leads, Business Analysts, QA teams, and Project Managers.
• Drive delivery governance, release planning, risk management, budget tracking, and executive reporting.
• Partner with business stakeholders to align technology solutions with business objectives.
• Review solution designs and provide guidance on Salesforce architecture, integrations, and platform best practices.
• Oversee integrations with Salesforce, MuleSoft, Kafka, Azure services, ERP systems, MDM platforms, and third-party applications.
• Ensure adherence to SDLC, Agile, DevOps, security, and compliance standards.
• Facilitate executive steering committees, status reviews, and cross-functional leadership meetings.

Required Qualifications

• 14+ years of IT experience with at least 5 years leading enterprise Salesforce delivery programs.
• Proven experience delivering large-scale Salesforce implementations, CRM transformations, M&A, Data Migration , New Org Implementation or Customer Experience platforms.
• Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, and enterprise integrations.
• Strong understanding of Salesforce architecture, release management, and DevOps tools such as Copado, Azure DevOps, or GitHub.
• Experience managing distributed delivery teams and external implementation partners.
• Exceptional stakeholder management, communication, and leadership skills.

Preferred Experience

• Salesforce Sales Cloud and Service Cloud
• MuleSoft, Kafka, Azure Integration Services
• MDM, Customer Onboarding, or Commercial Applications
• M&A integration and enterprise transformation programs
• Agile/Scrum delivery environments

Certifications (Minimum Four Required)

• Salesforce Administrator
• Salesforce Platform App Builder
• Salesforce Platform Developer I/II
• Salesforce Sales Cloud Consultant
• Salesforce Service Cloud Consultant
• Salesforce Application Architect
• Salesforce System Architect
• PMP
• Certified Scrum Master (CSM) or Agile Scrum Certification

Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.