Salesforce Technical Architect

Avance Consulting Services; Memphis (TN); On-site; USD 120,000 - 140,000; Full time

Job summary

A leading consulting firm based in Memphis is seeking an experienced Salesforce Technical Architect to implement and manage Salesforce solutions. The ideal candidate will have 10-14 years of IT experience, particularly with Salesforce and Service Cloud, alongside strong communication and customer relationship skills. This is a full-time, permanent role, offering an exciting opportunity to shape CRM solutions in a fast-paced environment.

Qualifications

• 10-14 years of overall IT experience with development and architecture.
• 5-7 years of experience with Salesforce and Service Cloud.
• Strong understanding of IT systems and programming concepts.

Responsibilities

• Implement and manage Salesforce.com in a large-scale environment.
• Work within multiple work streams simultaneously.
• Communicate complex technical concepts effectively.

Skills

IT experience

Salesforce CRM implementation

Customer relationship skills

Integration experience (REST, SOAP, ESB)

Web development (HTML, Javascript)

Communication skills

Education

Bachelor’s degree or foreign equivalent

Job description

Job Summary

Role: Salesforce Technical Architect

Duration: Full time / Permanent

Location: Memphis, TN

Responsibilities & Experience

• 10-14 years of overall IT experience includes but not limited to development and architecture experience
• 5-7 years of experience implementing CRM solutions with Salesforce and Service Cloud
• Experience implementing Salesforce.com in a large-scale, enterprise environment
• Solid understanding of IT systems including system design, Object Oriented Design, databases and programming concepts specifically HTML, browsers, Javascript, Web Services and AJAX.
• Integration experience within the Salesforce space (REST, SOAP, ESB)
• External website experience including content management systems, search, e-Commerce and related technologies
• Proven track record of developing an organization and achieving results through others
• Ability to work within multiple work streams at one timeExcellent communication skills, both written and verbal, to effectively communicate complex technical concepts
• Excellent customer relationship skills
• Self-starter, highly motivated individual and team player who can adapt to changes in customer requirements quickly

Qualifications

• • Bachelor’s degree or foreign equivalent required from anaccredited institution. Will also consider three years ofprogressive experience in the specialty in lieu of every yearof education.

Additional Information

All your information will be kept confidential according to EEO guidelines.