Salesforce Technical Architect

Tata Consultancy Services; Center Valley (Lehigh County); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Parental Leaves

Insurance Options: Auto & Home & Pet (

Certification & Training Reimbursement

Vacation, Time Off, Sick Leave

Job summary

Tata Consultancy Services Limited is seeking an experienced Salesforce Technical Architect to lead end-to-end architecture, design, and integration of scalable Salesforce solutions across enterprise environments. You will mentor teams, drive governance, and partner with stakeholders to deliver strategic business outcomes.

The role emphasizes deep platform expertise in Sales Cloud, Service Cloud, CPQ, and integration patterns, with opportunity to influence pre-sales and solution shaping for

Qualifications

• Deep expertise in Salesforce platform architecture and solution design.

Responsibilities

• Define end-to-end Salesforce architecture aligned with enterprise standards.
• Lead architecture reviews and governance sessions.
• Provide technical leadership to delivery teams and pre-sales activities.
• Collaborate with stakeholders to translate business needs into scalable solutions.
• Ensure data governance, security, and integration patterns across systems.
• Support production deployments and release management.

Skills

Salesforce architecture

Leadership

Stakeholder management

Pre-sales

Solution design

Governance

Education

Bachelor of Computer Science

Tools

MuleSoft

CI/CD

DevOps

Sales Cloud

Service Cloud

Job description

Job Description

Role Overview

We are seeking an experienced Salesforce Technical Architect to lead the design, development, integration, and implementation of scalable Salesforce solutions across enterprise environments. The ideal candidate will possess deep expertise in Salesforce platform architecture, integration patterns, security models, data architecture, and enterprise application design. This role requires providing technical leadership to delivery teams while partnering closely with business stakeholders to drive successful business outcomes.

The Salesforce Technical Architect will be responsible for defining end-to-end solution architecture, establishing best practices, ensuring platform scalability, mentoring technical teams, and supporting pre-sales and solutioning initiatives.

Key Responsibilities

Salesforce Architecture & Solution Design

• Define end-to-end Salesforce architecture aligned with business objectives and enterprise standards.
• Design scalable and sustainable solutions across:
  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • Field Service (FSL)
  • Salesforce CPQ
  • Marketing Cloud (preferred)
• Develop High-Level Design (HLD) and Low-Level Design (LLD) documentation.
• Ensure solutions adhere to Salesforce best practices, governor limits, and architectural standards.
• Lead architecture reviews, design workshops, and technical governance sessions.

Integration & Data Architecture

• Design and implement enterprise integration solutions using:
  • REST APIs
  • SOAP APIs
  • Platform Events
  • MuleSoft
  • Middleware platforms
  • External enterprise systems such as SAP, Oracle, ServiceNow, Azure, and ERP platforms
• Define data migration, data governance, and master data management strategies.
• Establish secure, scalable, and maintainable integration patterns.
• Ensure data quality, integrity, and compliance across integrated systems.

Salesforce Development Governance

• Provide architectural oversight and governance for:
  • Apex
  • Lightning Web Components (LWC)
  • Flows
  • Triggers
  • Visualforce (where applicable)
• Ensure development aligns with security, performance, scalability, and maintainability standards.
• Establish coding standards, CI/CD practices, deployment frameworks, and development governance processes.
• Review technical deliverables and guide development teams on best practices.

Stakeholder Management

• Collaborate with business stakeholders to gather, analyze, and validate requirements.
• Translate business needs into scalable technical solutions.
• Present architecture recommendations, design decisions, and solution roadmaps to leadership and clients.
• Serve as the primary technical advisor throughout the project lifecycle.

Delivery & Governance

• Participate in Agile ceremonies, release planning, and program governance activities.
• Manage technical risks, dependencies, and architectural decisions.
• Support production deployments, release management, and operational readiness activities.
• Ensure compliance with enterprise security, governance, and audit standards.
• Drive application modernization and continuous platform optimization initiatives.

Pre-Sales & Solutioning

• Contribute to RFP responses, proposals, effort estimations, and solution workshops.
• Develop architecture diagrams, technical approaches, and implementation strategies.
• Support client presentations, demonstrations, and technical due-diligence activities.
• Provide technical leadership during solution shaping and pursuit activities.

Required Skills & Qualifications

Technical Skills

• Strong expertise in Salesforce platform architecture and solution design.
• Hands-on experience with Sales Cloud, Service Cloud, Experience Cloud, Field Service (FSL), and CPQ.
• Experience with Marketing Cloud is preferred.
• Deep understanding of Salesforce security architecture, sharing models, and platform governance.
• Strong knowledge of Apex, Lightning Web Components (LWC), Flows, Triggers, and Visualforce.
• Expertise in enterprise integration patterns and API-led connectivity.
• Experience with MuleSoft and other middleware technologies.
• Strong understanding of data architecture, migration strategies, and master data management.
• Knowledge of CI/CD practices, DevOps methodologies, and Salesforce release management.

Leadership & Consulting Skills

• Ability to lead architecture discussions and provide technical direction across large-scale programs.
• Strong stakeholder management and communication skills.
• Experience mentoring developers, technical leads, and project teams.
• Proven ability to balance business requirements with technical feasibility and scalability.
• Experience supporting pre-sales, estimation, and solutioning activities.

Preferred Qualifications

Salesforce Architect certifications such as:

• Application Architect
• System Architect
• Certified Technical Architect (CTA) - preferred

• Experience working in enterprise-scale Salesforce implementations.
• Familiarity with Agile delivery methodologies and DevOps practices.
• Experience integrating Salesforce with ERP, CRM, ITSM, and cloud platforms.

Success Factors

• Strong architectural leadership and decision-making capabilities.
• Ability to design scalable, secure, and high-performing Salesforce solutions.
• Excellent problem-solving and analytical skills.
• Effective collaboration across business and technical teams.
• Commitment to Salesforce best practices, governance, and continuous improvement.
  

Salary Range: $140,000 - $170,000 per year

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holid

Location

Center Valley, PA

Function

TECHNOLOGY

Role

Technical Lead

Salary Range

$140,000 - $170,000

Desired Candidate Profile

Qualifications

BACHELOR OF COMPUTER SCIENCE