Job Description: Salesforce Tech Lead (Sales & Service Cloud)
Location: Buena Park, CA (On-site)
Position: Salesforce Tech Lead – Sales & Service Cloud
Job Summary
Salesforce Tech Lead to lead the design, development, and implementation of enterprise Salesforce solutions. The ideal candidate will have strong expertise in Sales Cloud, Service Cloud, Salesforce architecture, Apex, LWC, and system integrations.
This role requires a combination of technical leadership, hands-on development, client-facing consulting, and team mentoring.
Key Responsibilities
- Design scalable Salesforce solutions using Sales Cloud and Service Cloud.
- Lead client discovery sessions, architecture workshops, and technical discussions.
- Design Salesforce data models, security frameworks, sharing models, and integration architectures.
- Develop and maintain technical design documents and implementation plans.
- Oversee integrations using REST/SOAP APIs, Platform Events, and middleware such as MuleSoft.
- Provide hands-on development support using Apex, Lightning Web Components (LWC), Flow, and SOQL.
- Lead code reviews, enforce coding standards, and mentor Salesforce developers.
- Support project estimation, sprint planning, deployments, troubleshooting, and production support.
- Ensure Salesforce solutions follow platform best practices, security standards, and scalability requirements.
Required Skills
- 7+ years of Salesforce development and implementation experience.
- 3+ years of experience as a Salesforce Solution Architect or Technical Architect.
- Strong expertise in Salesforce Sales Cloud and Service Cloud.
- Hands-on experience with Apex, LWC, Flow, and SOQL.
- Strong understanding of Salesforce data modeling, security, and sharing architecture.
- Experience designing and implementing REST/SOAP API integrations.
- Knowledge of CI/CD practices and Salesforce deployment processes.
- Experience leading enterprise Salesforce implementations from discovery through go-live.
- Excellent communication, client management, and technical leadership skills.
Preferred Qualifications
- Salesforce Application Architect, System Architect, or Technical Architect certification.
- Experience with MuleSoft or other enterprise integration platforms.
- Previous experience in consulting or professional services.
- Exposure to Experience Cloud, Field Service, Financial Services Cloud, Revenue Cloud, Data Cloud, Agentforce, or OmniStudio.