Salesforce Tech Architect: Data Cloud & AI Bots (Hybrid)

COVETIT INC.; San Jose (CA); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible work from home

Job summary

CovetIT Inc. is seeking a hands-on Salesforce Technical Architect in Atlanta, GA for a long-term contract. You will lead architecture across Sales Cloud, Service Cloud, and Data Cloud, delivering scalable data integration and intelligent chat solutions.

The role emphasizes hands-on design and implementation of data ingestion, RAG workflows, and Omni-Channel routing, leveraging Agentforce and Einstein Bots to enhance customer engagement. Remote-friendly, hybrid options may be considered.

Qualifications

• Hands-on Salesforce architect with Sales Cloud and Service Cloud experience.
• Experience with Salesforce Data Cloud and data ingestion.
• Knowledge of RAG data processing and data ingestion workflows.
• Experience with chat solutions using Einstein Bots and related tools.

Responsibilities

• Design and implement Salesforce architecture for cloud data integration.
• Set up Omni-Channel routing and escalation processes.
• Build chat solutions using Agentforce and Einstein Bots with Data Cloud.

Skills

Salesforce

Sales Cloud

Service Cloud

Data Cloud

RAG processing

Data ingestion

Omni-Channel routing

Einstein Bots

Agentforce

Tools

Agentforce

Einstein Bots

Job description

CovetIT Inc. is seeking a hands-on Salesforce Technical Architect in Atlanta, GA for a long-term contract. You will lead architecture across Sales Cloud, Service Cloud, and Data Cloud, delivering scalable data integration and intelligent chat solutions.

The role emphasizes hands-on design and implementation of data ingestion, RAG workflows, and Omni-Channel routing, leveraging Agentforce and Einstein Bots to enhance customer engagement. Remote-friendly, hybrid options may be considered.