Salesforce Tech Architect

TechDigital Group; Virginia Beach (VA); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a seasoned Salesforce expert to lead enterprise-level projects. This role demands extensive experience in Salesforce Sales, Service, and Community Cloud, with a proven track record in both agile and waterfall methodologies. You will be responsible for overseeing the development and implementation of CRM solutions, ensuring alignment with business goals. The ideal candidate will have a strong background in system architecture, database design, and a knack for problem-solving. Join a collaborative environment where your expertise will drive impactful changes and enhance customer relationships through innovative solutions.

Qualifications

• 10+ years in software development life cycle with strong Salesforce experience.
• Expert in defining system architecture and delivering comprehensive solutions.

Responsibilities

• Overseeing development and implementation of Salesforce CRM solutions.
• Documenting business processes and recommending improvements.

Skills

Salesforce configuration

Business requirements definition

User stories writing

System architecture design

Integration with Salesforce

Database design

Environment management

Release management

Problem-solving skills

Communication skills

Education

Bachelor’s degree in Computer Science

Graduate degree in related field

Tools

Process flow diagram tools

UML

Job description

Experience in enterprise-level Salesforce Sales, Service, and Community Cloud projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success.

Extensive experience with Salesforce configuration, including workflows, validation rules, and security controls. Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs.

Experience in documenting current state business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc., as well as making recommendations for future state improved processes and system designs. Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes.

Strong Salesforce Service and Community Cloud experience with integration.

Experience in designing and developing software components and having a strong background in database design and system architecture.

Experience with single-org deployments and multi-org consolidations.

Expert level understanding of environment management, release management, code versioning best practices, and deployment methodologies.

Minimum Qualifications:

1. Minimum Bachelor’s degree in Computer Science or related field; Graduate degree preferred.
2. 10+ years direct experience in software development life cycle.
3. 5-6 years experience in Salesforce configuration and implementing CRM systems.
4. Proven experience in overseeing the direction, development, and implementation of CRM software solutions.
5. Salesforce certification is preferred.
6. Direct, hands-on experience with automated software development tools.
7. Strong knowledge of CRM software quality assurance best practices and methodologies.
8. Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills.

Preferred Qualifications:

1. Salesforce Architect certification is preferred.
2. Experience with Salesforce Financial Services Cloud or Finance Industry preferred.