Salesforce Systems Administrator & IT Program Coordinator

State of Missouri; Jefferson City (MO); On-site; USD 72,000 - 88,000; Full time

Job summary

State of Missouri, Division of Professional Registration in Jefferson City, is seeking a program administrator with Salesforce experience for an in-office role. The base salary is $80,000 with potential years-of-service pay differential added to total compensation.

Candidates must hold a Bachelor’s degree in CS or related field, Salesforce Admin cert (or ability to obtain soon), and strong communication, leadership and organization skills. The posting closes 11/04/2026.

Qualifications

• Bachelor’s degree in computer science, business/public administration, or related field.
• Salesforce Administration certificate or ability to secure such within a defined time post-hire.
• Ability to perform all duties of a program administrator with minimal supervision.
• Excellent communication, leadership, organization and critical thinking skills.

Responsibilities

• Provide direction and follow-up for a team of technicians supporting an enterprise system based on Salesforce in a SaaS environment.
• Provide consistent, high-level performance and availability of division technology resources.
• Responsible for training/coordinating staff on IT systems, processes, procedures and rules.
• Continually collaborate and coordinate with team members and project stakeholders.
• Manage incoming requests from multiple boards and division services, triage issues as they arise, and schedule resources to address.
• Provide reports to reporting authority meetings with a focus on issue review, resolution approval, and priority setting.
• Chair meetings, organize polls for proposal disposition and priority, and communicate results keeping board staff informed of system modification schedule.
• Communicate issues with management with suggested responses, keep abreast of issue resolution efforts.
• Communicate system issues and outages to administrative and boards staff, provide work-arounds, if available, and keep all staff informed of issue status. Work with staff and other partners to determine tasks and timelines for issue resolution.

Skills

Communication skills

Leadership

Organization

Critical thinking

Education

Bachelor's degree in CS/Business/Public Administration

Tools

Salesforce

Job description

State of Missouri, Division of Professional Registration in Jefferson City, is seeking a program administrator with Salesforce experience for an in-office role. The base salary is $80,000 with potential years-of-service pay differential added to total compensation.

Candidates must hold a Bachelor’s degree in CS or related field, Salesforce Admin cert (or ability to obtain soon), and strong communication, leadership and organization skills. The posting closes 11/04/2026.