Salesforce System Administrator

DaBella; Austin (TX); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision, HSA, Life &  

Disability Coverage, Pet Insurance

401(k), EAP, UHC Rewards, Rally Health

Paid professional development, leader­

Job summary

DaBella is seeking a knowledgeable Salesforce Administrator to serve as an internal expert on our Salesforce platform. You will streamline business processes, ensure system stability, and drive user adoption through training and ongoing support. This fully on-site role in Austin, TX collaborates closely with call center administrators to optimize workflows and improve performance.

Schedule: Monday - Friday, 8am - 5pm. Compensation: $80,000 - $85,000 per year.

Qualifications

• Bachelor's degree preferred.
• 2-4 years of Salesforce experience or equivalent.
• Salesforce Administrator Certification required.
• Advanced Salesforce Administrator Certification preferred.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.
• Strong problem-solving skills and ability to perform under pressure.
• Ability to thrive in a fast-paced environment.
• Proven ability to collaborate effectively across diverse teams.

Responsibilities

• Manage Salesforce administration including user access, roles, and permissions.
• Analyze workflows and recommend scalable solutions to improve efficiency.
• Support and maintain Salesforce-integrated applications.
• Provide end-user support by managing and resolving tickets promptly.
• Conduct user training sessions to drive adoption and platform use.
• Build and maintain reports and dashboards for business insights.
• Create and maintain SOPs and process guides.
• Perform data quality management and data cleansing.
• Own user lifecycle management (onboarding, updates, offboarding).
• Lead projects assigned by the Enterprise Applications Manager.
• Gather business requirements and translate them into technical solutions.
• Develop QA test plans and facilitate UAT.
• Deploy solutions with user readiness and post-launch support.
• Troubleshoot issues virtually and in person.
• Perform mass data updates using Data Loader.
• Maintain and optimize Salesforce configurations.
• Support automation using Salesforce Flow.
• Utilize Apex Triggers, SOQL, and SOSL queries.

Skills

Salesforce administration

User lifecycle management

Training & support

Data quality & cleansing

Cross-team collaboration

Education

Bachelor's degree preferred

Tools

Data Loader

Salesforce Flow

Apex/SOQL

Job description

THIS ROLE IS FULLY ON-SITE IN AUSTIN TEXAS

Overview

We are seeking a knowledgeable and customer-focused Salesforce Administrator to serve as an internal expert on our Salesforce platform. In this role, you will play a critical part in streamlining business processes, ensuring system stability, and driving user adoption through training and ongoing support.

You’ll also partner closely with call center administrators to optimize workflows and improve performance, making this a highly collaborative and impact-driven role.

Full-time, on-site in Austin TX

Schedule: Monday - Friday, 8am - 5pm

Compensation 80,000 - 85,000K

Job Responsibilities

• Manage Salesforce administrative functions including user access, roles, and permissions
• Analyze business workflows and recommend scalable solutions to improve efficiency
• Support and maintain Salesforce-integrated applications
• Provide high-quality end-user support by managing and resolving support tickets in a timely manner
• Conduct user training sessions to drive adoption and effective platform use
• Build and maintain reports and dashboards to support business insights
• Create and maintain documentation, including SOPs and process guides
• Perform data quality management and data cleansing activities
• Own user lifecycle management (onboarding, updates, offboarding)
• Lead projects assigned by the Enterprise Applications Manager
• Gather business requirements and translate them into technical solutions
• Develop QA test plans and facilitate User Acceptance Testing (UAT)
• Deploy solutions and ensure successful rollout, including user readiness and post-launch support
• Troubleshoot issues both virtually (e.g., Zoom) and in person
• Perform mass data updates using Data Loader
• Maintain and optimize Salesforce configurations
• Support automation using Salesforce Flow
• Utilize and understand Apex Triggers, SOQL, and SOSL queries

Qualifications

• Bachelor's degree preferred
• 2-4 years of Salesforce experience or equivalent
• Salesforce Administrator Certification required
• Advanced Salesforce Administrator Certification preferred
• Strong written and verbal communication skills
• Proficiency in Microsoft Office
• Strong problem-solving skills and ability to perform under pressure
• Ability to thrive in a fast-paced environment
• Proven ability to collaborate effectively across diverse teams

Benefits & Perks

• Medical, Dental, Vision, HSA, Life Insurance, Disability Coverage, and Pet Insurance
• 401(k), Employee Assistance Program (EAP), UHC Rewards, Rally Health, and One Pass Select
• Paid professional development, leadership training, and relocation opportunities nationwide
• 80 hours of PTO, 6 paid holidays, and Volunteer Paid Time Off (VPTO)

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.